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PTC Itsm Specialist Interview Questions and Answers

Updated 13 Oct 2022

PTC Itsm Specialist Interview Experiences

1 interview found

Itsm Specialist Interview Questions & Answers

Anonymous

posted on 13 Oct 2022

I applied via Indeed and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Technical

(2 Questions)

Q1. Pure ITSM related questions. If you are good at working in ITSM processes you should clear the technical round without much hassle.

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Q2. What would you do if Changes are not impact assessed properly? What are the qualities a Change Manager must have? What are some Release Management tools? Mention how Release & Change Management processes o...

Ans.

If changes are not impact assessed properly, a Change Manager should take corrective actions to ensure proper assessment and minimize risks.

Identify the root cause of the issue
Communicate with stakeholders to understand the impact of the change
Reassess the change and update the impact assessment
Implement necessary changes to minimize risks
Ensure proper documentation and reporting
Conduct a post-implementation review to

Answered by AI

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Round 3 - One-on-one

(2 Questions)

Q1. This was a bit tricky. Questions are mostly subjective. You have to describe a life of an ITSM professional appropriately.

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Q2. What are the qualities of a good leader? How can someone self motivate oneself? How do you manage situations when a lot is going on?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Interviews are to the point and no nonsense questions are asked. If you’re prepared enough you can see it through. HRs are cooperative and respond to queries on time. The whole process is not that lengthy. Overall good experience.

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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PTC Interview FAQs

How many rounds are there in PTC Itsm Specialist interview?

PTC interview process usually has 3 rounds. The most common rounds in the PTC interview process are Resume Shortlist, Technical and One-on-one Round.

What are the top questions asked in PTC Itsm Specialist interview?

Some of the top questions asked at the PTC Itsm Specialist interview -

What would you do if Changes are not impact assessed properly? What are the qua...read more
Pure ITSM related questions. If you are good at working in ITSM processes you s...read more
This was a bit tricky. Questions are mostly subjective. You have to describe a ...read more

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