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Proclivity Digitech Senior Customer Support Executive Interview Questions and Answers for Freshers

Updated 11 Aug 2024

Proclivity Digitech Senior Customer Support Executive Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you introduce yourself?
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in resolving customer complaints and issues in a timely manner

    • Proficient in using CRM systems and other support tools

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding custom...

  • Answered by AI
  • Q2. How did you spend your last weekend?
  • Ans. 

    I spent my last weekend hiking in the mountains with friends and enjoying a picnic by a waterfall.

    • Went hiking in the mountains

    • Had a picnic by a waterfall

    • Spent time with friends

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a wonderful place to work, I will be there to help you if you are a fresher, my name is Ralph. Come and join us.

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

Senior Customer Support Executive Interview Questions Asked at Other Companies for Fresher

asked in MakeMyTrip
Q1. Do you have any idea how it works?

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your achievements which is you proud of??

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep camp and give true answers

Interview Questionnaire 

1 Question

  • Q1. Good communication skills

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why u want to change company? What is R2R? Journal entry for Bed debt. Journal entry for Bed debt recovery. What is accumulated depreciation. What is accrual accounting. What is cost and profit cente...
  • Ans. 

    A comprehensive overview of key accounting concepts and practices relevant for a Senior Associate role.

    • Changing companies can provide new challenges, growth opportunities, and a chance to expand professional networks.

    • R2R (Record to Report) is a finance and accounting management process that involves collecting, processing, and delivering relevant, timely, and accurate information.

    • Journal entry for Bad Debt: Debit Bad D...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read all Basic.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to linux and ansible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what u r telling ,don't guess during interview, if u don't know anything then tell me that u have not worked kn that

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self, your hobbies, why you want to join this organization.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
Are these interview questions helpful?

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. OOPS concepts, Async & Await, Readonly vs Coinstant, Dependency Injection
  • Q2. SOLID Principles, stored procedure vs functions, constraints
  • Q3. Authentication & Authorization, Routing, HTML helpers, AJAX calling
Round 2 - Behavioral 

(3 Questions)

  • Q1. Previous project related questions
  • Q2. Roles and responsibilities in the project
  • Q3. Scenario based questions
Round 3 - HR 

(2 Questions)

  • Q1. Why you want to change the existing company
  • Q2. Expected CTC discussion and finalization

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared with the concepts and be confident as well clear what you are answering

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Mainframe Questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions and location

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing more to say than just go for it and crack it

Proclivity Digitech Interview FAQs

How many rounds are there in Proclivity Digitech Senior Customer Support Executive interview for freshers?
Proclivity Digitech interview process for freshers usually has 1 rounds. The most common rounds in the Proclivity Digitech interview process for freshers are One-on-one Round.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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