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PREM FORD Service Advisor Interview Questions, Process, and Tips
PREM FORD Service Advisor Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in
(6 Questions)
- Q1. How many type of engines
- Ans.
There are several types of engines, including internal combustion engines, electric motors, and steam engines.
Internal combustion engines: gasoline, diesel, rotary, etc.
Electric motors: AC, DC, brushless, etc.
Steam engines: reciprocating, turbine, etc.
- Q2. How I manage the working load
- Ans.
I manage my working load by prioritizing tasks, delegating when necessary, and staying organized.
Prioritize tasks based on urgency and importance
Delegate tasks to team members when overwhelmed
Use tools like to-do lists or project management software to stay organized
- Q3. How I ganerate the revenue
- Ans.
I generate revenue by upselling services, recommending maintenance packages, and building strong customer relationships.
Upsell additional services or products to customers
Recommend maintenance packages based on vehicle history and manufacturer recommendations
Build strong relationships with customers to encourage repeat business
Offer promotions or discounts to attract new customers
Track and follow up on leads for potent
- Q4. How I deal the customers
- Ans.
I deal with customers by providing excellent service, listening to their needs, and resolving any issues they may have.
Listen actively to understand customer needs
Provide clear and concise information
Be empathetic and patient
Resolve issues promptly and effectively
Maintain a positive attitude and professional demeanor
Follow up to ensure customer satisfaction
- Q5. How I work for customer satisfaction
- Ans.
I prioritize clear communication, active listening, and going above and beyond to meet customer needs.
I actively listen to customers to understand their concerns and needs
I communicate clearly and effectively to ensure customers are informed and satisfied
I strive to exceed customer expectations by providing exceptional service
I follow up with customers to ensure their satisfaction and address any additional needs
I pers...
- Q6. How I manage work with team
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Interview Questionnaire
1 Question
- Q1. Mostly they checking your presence in interview and asking about your experience for particular field and background.
(1 Question)
- Q1. What you did to learn new technology?
- Ans.
I keep myself updated by attending conferences, reading blogs, and taking online courses.
Attend conferences and workshops to learn from experts
Read blogs and articles to stay updated on latest trends
Take online courses and tutorials to gain practical knowledge
Experiment with new technology by building projects
Collaborate with peers to learn from their experiences
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. MPLS, OSPF, BGP, ISIS
Interview Preparation Tips
I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What is mean by testing
- Ans.
Testing is the process of evaluating a system or component to determine if it satisfies specified requirements.
Testing is done to identify defects or errors in software or hardware.
It involves executing a system or component with the intent of finding bugs or verifying its functionality.
Testing can be performed at various levels such as unit testing, integration testing, system testing, and acceptance testing.
Different...
- Q2. Why we are doing testing
- Ans.
Testing is done to ensure that the software meets the requirements and is of high quality.
To identify defects and errors in the software
To ensure that the software meets the specified requirements
To improve the quality of the software
To increase customer satisfaction
To reduce the risk of software failure
To ensure that the software is reliable and secure
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed before Feb 2022. There were 4 interview rounds.
Discussion about Basic Information
(1 Question)
- Q1. I was applying for CAD engineer so asking about CAD commands and telecommunications. Prepare with your skills.
(1 Question)
- Q1. Discussion about Work experience, CTC, work Location.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to integrate the sites or the integration steps?
- Ans.
Integration of sites involves identifying the systems to be integrated, defining the data flow, and implementing the integration process.
Identify the systems to be integrated
Define the data flow between the systems
Choose the appropriate integration method (API, ETL, etc.)
Develop and test the integration process
Deploy the integration process and monitor for errors
Ensure data security and compliance
Provide ongoing suppor
- Q2. What vlan?
- Ans.
VLAN stands for Virtual Local Area Network and is used to logically separate a network into smaller segments.
VLANs are used to improve network performance and security.
They allow for better network management and easier troubleshooting.
VLANs can be configured on switches and routers.
Examples of VLANs include separating guest and employee networks or separating different departments within a company.
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. Relates to project & last company experience
I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. My interview was Technical, Previous company is Nokia, there I was a technical expertise in IMS/VoLTE Domain. IMS architecture, VoLTE to VoLTE call flows, SIP call flows, Diameter protocol, IMS interfaces
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Operational
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PREM FORD Service Advisor Interview Process
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