Prayastech Interview Questions and Answers

Q1. They will check your communication skills, how energetic and confident you are.
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Q2. Be confident amd speak as much as you can, communication skills matters.
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Q1. Last Job Experience, IT & NON-IT Recruitment related, Profiles worked on.
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Q1. Tell me something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for customer service and problem-solving.
• Customer service experience in retail and hospitality industries

• Strong communication and interpersonal skills

• Ability to work well under pressure and in a team environment

• Proficient in Microsoft Office and CRM software

• Bachelor's degree in Business Administration
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Q2. What is cx service
Ans. 
CX service refers to customer experience service, which focuses on providing positive interactions and satisfaction to customers.
• CX service involves addressing customer needs and concerns in a timely and efficient manner.

• It includes providing personalized and empathetic support to enhance customer satisfaction.

• CX service aims to create a positive impression of the company and build long-term customer loyalty.

• Examples o...read more
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Q1. What is customer doubt helful
Ans. 
Customer doubt helpful in understanding their needs and providing better service.
• Customer doubt can help identify areas where clarification is needed

• It can lead to improved communication and customer satisfaction

• Addressing customer doubts promptly can build trust and loyalty

• Examples: Clarifying product features, resolving billing discrepancies
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Q2. Customer doubt does not clarification not interested
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Q3. What is the application hr helf to custmur
Ans. 
HR applications help to manage customer data and improve customer service.
• HR applications store customer information for easy access

• They track customer interactions and feedback

• They help in analyzing customer data to improve services

• Examples: CRM software like Salesforce, HubSpot, Zoho CRM
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Q4. Form fil to customer helf to hr
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Q5. Hr resume view and get the solution customer waiting for the result selected or not why are you not select or select What is your job salary so and so joining date is taken to immediately please requis...read more
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Q6. What is the company designation duty timings day shift or night shift what is the problem taken after 2days
Ans. 
The company designation is Data Entry Operator. The duty timings are day shift. The problem taken after 2 days is not specified.
• Company designation is Data Entry Operator

• Duty timings are day shift

• Problem taken after 2 days is not specified
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What is the job for this company

Aptitude test for the post.

Q1. Technical knowledge for the post
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Q1. Introduce yourself
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Q2. Communication personal info education
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Any topic can be chosed by the candidate for gd round and 1 min we should present the topic

Q1. Technical questions related to job
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Q2. Education details
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Q1. Tell me about yourself
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Q2. Tell me about your family
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Q1. Why you resigned your previous position
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Q2. Are you willing to work on night shifts
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