PMC Retail Interview Questions and Answers

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more

I am highly capable of handling critical situations and have strategies to increase sales.

• I have a strong problem-solving ability and can think quickly on my feet.

• I am skilled at analyzing data and identifying areas for improvement in the sales process.

• I have experience in developing and implementing effective sales strategies.

• I am adept at building and maintaining relationships with clients, which can lead to increase...read more

To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

• Listen actively to the customer's needs and concerns

• Highlight the benefits and features of the product that meet their needs

• Provide social proof such as customer testimonials or case studies

• Offer a trial or demo to showcase the product's value

• Address any objections or concerns the custome...read more

I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

• Identify potential customers through market research and networking

• Build strong relationships with customers through regular communication and follow-up

• Provide excellent customer service by addressing concerns and offering solutions

• Offer promotions and discounts to incentivize p...read more

To maintain as a business analyst, one should continuously update skills, stay informed about industry trends, and actively engage with stakeholders.

• Continuously update skills through training, certifications, and attending industry conferences.

• Stay informed about industry trends, new technologies, and best practices.

• Actively engage with stakeholders to understand their needs, gather requirements, and provide valuable ...read more

To grow a business, focus on market research, customer satisfaction, innovation, and effective marketing strategies.

• Conduct thorough market research to identify opportunities and target audience.

• Ensure customer satisfaction by providing high-quality products/services and excellent customer support.

• Encourage innovation and adapt to changing market trends.

• Develop effective marketing strategies to reach and attract potent...read more

Ticket size can be increased by implementing strategies to upsell and cross-sell products or services.

• Analyze customer data to identify opportunities for upselling and cross-selling

• Train sales teams to effectively communicate and promote additional products or services

• Offer incentives or discounts for customers who purchase larger ticket sizes

• Implement targeted marketing campaigns to promote higher-priced products or s...read more