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I applied via campus placement at University Business School (UBS), Chandigarh and was interviewed in Dec 2022. There were 3 interview rounds.
There were Questions of Quants,DI LR and some basic english
The topic given to me for the GD was E vehicle
posted on 8 Oct 2024
I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.
Basic aptitude test was given
My current KRA involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Responding to customer inquiries via phone, email, and chat
Resolving customer complaints and issues in a timely manner
Ensuring customer satisfaction by providing excellent service
Maintaining accurate records of customer interactions and transactions
Handled a difficult customer complaint by actively listening, empathizing, and finding a solution that satisfied the customer.
Remained calm and composed while listening to the customer's concerns
Empathized with the customer's frustration and validated their feelings
Offered a solution that addressed the customer's issue and exceeded their expectations
Followed up with the customer to ensure their satisfaction and build r
posted on 24 Mar 2024
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.
Yes, I am willing to work in rotational and night shifts.
I am flexible with my schedule and can adapt to different shifts
I understand the importance of providing customer service 24/7
I have previous experience working in rotational or night shifts
I am willing to work weekends and holidays if required
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
based on 1 interview
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