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PhonePe Sales Representative Interview Questions and Answers

Updated 2 Jan 2023

PhonePe Sales Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via campus placement at University Business School (UBS), Chandigarh and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There were Questions of Quants,DI LR and some basic english

Round 3 - Group Discussion 

The topic given to me for the GD was E vehicle

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and atleast participate 2 to 3 times in Group Discussion round and in PI go through your CV thoroughly as they may ask questions on what you have mentioned in the CV

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude test was given

Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain about your current KRA
  • Ans. 

    My current KRA involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.

    • Responding to customer inquiries via phone, email, and chat

    • Resolving customer complaints and issues in a timely manner

    • Ensuring customer satisfaction by providing excellent service

    • Maintaining accurate records of customer interactions and transactions

  • Answered by AI
  • Q2. Share a tough situation at work and how did you handle the case and came out with a positive outcome?
  • Ans. 

    Handled a difficult customer complaint by actively listening, empathizing, and finding a solution that satisfied the customer.

    • Remained calm and composed while listening to the customer's concerns

    • Empathized with the customer's frustration and validated their feelings

    • Offered a solution that addressed the customer's issue and exceeded their expectations

    • Followed up with the customer to ensure their satisfaction and build r

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. It was about my confidence for doing night shift
  • Q2. She asked about myself
Round 2 - One-on-one 

(3 Questions)

  • Q1. Willing to be in rotational and night shift
  • Ans. 

    Yes, I am willing to work in rotational and night shifts.

    • I am flexible with my schedule and can adapt to different shifts

    • I understand the importance of providing customer service 24/7

    • I have previous experience working in rotational or night shifts

    • I am willing to work weekends and holidays if required

  • Answered by AI
  • Q2. Why do you want to switch to non voice ?
  • Q3. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you are at interview don't let yourself down as Epicenter Hr and Others rounds are so easy and they make it learn as well and also guide before going for one on one ops round so that we get selected anyhow. best of Luck for newbies 👍

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Where can u see urself after 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what u know. Don't be so nervous.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview according to company rules and regulations

PhonePe Interview FAQs

How many rounds are there in PhonePe Sales Representative interview?
PhonePe interview process usually has 3 rounds. The most common rounds in the PhonePe interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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PhonePe Sales Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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PhonePe Sales Representative Salary
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₹2.2 L/yr - ₹5 L/yr
12% more than the average Sales Representative Salary in India
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