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PhableCare Customer Support Associate Interview Questions and Answers

Updated 16 Mar 2023

PhableCare Customer Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and company details
Round 3 - Assignment 

Based on position small assignment

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round asked about previous work experience and other questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is no longer hiring anyone
So don't try
Research about company very well before attempting interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All questions where based on the previous company and work role and experience basically thy check the fluency and patience level and also the way of approaching the customer's request

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and nthg much about getting selection just focus in training you wil get it done in no time

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience, basically they ll check you communication....

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk. Good communication is they are looking
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your Prior experience in particular sector?
  • Q2. How fitness brands are competing with the competitions?
  • Ans. 

    Fitness brands are competing by offering unique experiences, personalized training, and innovative technology.

    • Brands are creating unique experiences to differentiate themselves from competitors.

    • Personalized training programs are becoming more popular to cater to individual needs.

    • Innovative technology such as wearables and fitness apps are being integrated into workouts.

    • Brands are also focusing on community building and...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. It was all about salary negotiation.

Interview Preparation Tips

Topics to prepare for Cult.fit Associate interview:
  • Employee Benefits
Interview preparation tips for other job seekers - The main reason to get a job is the confidence and attitude which you will be using after getting any position in the organization.

Interview Questionnaire 

6 Questions

  • Q1. Introduce Yourself.
  • Ans. I, Shubham Kumar Kushwaha, live in Lucknow, Uttar Pradesh. My father name is Sanjay Kumar Kushwaha and I complete Graduation form University of Lucknow in 2019.
  • Answered Anonymously
  • Q2. Aapne Isse phle kha job ki hai?
  • Ans. Teaching as a English Teacher of Class 10th in SLG Public School.
  • Answered Anonymously
  • Q3. Aapne teaching ki job kyo chhodi?
  • Q4. Due To Corona. School were closed.
  • Q5. Aapko medicine ki knowledge hai?
  • Ans. I replied that I have knowledge of medicine used in Daily life.
  • Answered Anonymously
  • Q6. What is Cross Cheque?
  • Ans. 

    A cross cheque is a type of cheque that has two parallel lines drawn across its face, indicating that it can only be deposited into the bank account of the payee.

    • A cross cheque is a safer form of payment as it cannot be cashed by anyone other than the intended recipient.

    • The two parallel lines on a cross cheque can be either general or special crosses.

    • A general cross cheque can only be deposited into a bank account, whi...

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Good team lead. And time management

Round 3 - Aptitude Test 

Wherehouse operation manage ..invard . Outward ..and closely mercury cansole

Interview Preparation Tips

Topics to prepare for PharmEasy Senior Associate interview:
  • Wherehouse operation manage
Interview preparation tips for other job seekers - Software knowledge . mercury cansole ...and medivision software

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my qualifications and the responsibilities of the role.

    • I have researched the average salary range for Customer Support Executives in this industry.

    • I am open to negotiation and would like to discuss the salary package further.

    • I believe that fair compensation is important for job satisfaction and motivation.

  • Answered by AI
  • Q2. Share details of your previous job.
  • Ans. 

    I worked as a Customer Support Executive at XYZ Company.

    • Handled customer inquiries and provided solutions

    • Assisted customers in troubleshooting technical issues

    • Resolved customer complaints and ensured customer satisfaction

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with other departments to resolve customer issues

    • Provided product information and recommendations to customers

    • Met or ex

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I have excellent communication skills, problem-solving abilities, and a strong customer-centric approach.

    • I have a proven track record of providing exceptional customer service.

    • I am skilled in handling difficult customers and resolving their issues effectively.

    • I have a deep understanding of our products/services and can provide accurate information to customers.

    • I am a quick learner and can adapt to new technologies and ...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a more challenging role

    • Seeking opportunities for professional growth

    • Interested in expanding my skill set

    • Want to work in a more dynamic and innovative environment

  • Answered by AI
  • Q5. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior customer support executive, leading a team and contributing to the company's growth.

    • Advancing to a senior position in customer support

    • Leading and managing a team of customer support executives

    • Contributing to the company's growth through excellent customer service

    • Continuing to enhance my skills and knowledge in customer support

    • Building strong relationships with customers and ensuring

  • Answered by AI
  • Q6. What are your strengths and weaknesses?
  • Ans. 

    My strengths include excellent communication skills and problem-solving abilities. My weaknesses include being overly detail-oriented at times.

    • Strength: Excellent communication skills - I am able to effectively communicate with customers and understand their needs.

    • Strength: Problem-solving abilities - I am skilled at finding solutions to customer issues and providing them with the best possible support.

    • Weakness: Being ...

  • Answered by AI
  • Q7. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.

    • Over 5 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Skilled in using CRM software and ticketing systems

    • Excellent communication and problem-solving skills

    • Received multiple positive customer feedback and recognition

  • Answered by AI
Round 2 - Aptitude Test 

Prepare few basic apti questions

Round 3 - Group Discussion 

Be a active participant and always very keen listner to others words, and take initiation and try yo conclude by yourself.

Round 4 - Technical 

(1 Question)

  • Q1. Again some basic questions based on your CV, and be true to the details what you have given details in CV.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Be active, even if you don't know the answers show your learning ability atleast.
2) Thorough with the details that you have entered in your CV.
3)Don't be nurvous, the opposite person just need your skills and your knowledge.
4) Maintain body language and communicate maturely.

I applied via Recruitment Consultant and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Written objective Examination,Prescription reading,
  • Q2. Illegible prescriptions reading and uses of the drug prescribed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient as you need to waste lot of your time waiting for your interview schedule
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the mitochondria?
  • Ans. 

    Mitochondria are organelles found in cells that generate energy for the cell's activities.

    • Mitochondria are often referred to as the 'powerhouses' of the cell.

    • They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.

    • Mitochondria have their own DNA and can replicate independently within the cell.

    • They play a crucial role in cellular respiration, converting ...

  • Answered by AI
  • Q2. What Is the Antibiotics?
  • Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Netmeds.com Customer Service Officer interview:
  • Pharmacy
Interview preparation tips for other job seekers - Accept That You Will Never Bore Anyone Into Hiring You.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why Healthify me

PhableCare Interview FAQs

How many rounds are there in PhableCare Customer Support Associate interview?
PhableCare interview process usually has 4 rounds. The most common rounds in the PhableCare interview process are Resume Shortlist, HR and Assignment.

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PhableCare Customer Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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PhableCare Customer Support Associate Salary
based on 5 salaries
₹3.8 L/yr - ₹4.8 L/yr
36% more than the average Customer Support Associate Salary in India
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