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Paytm Customer Support Executive Interview Questions and Answers for Experienced
Paytm Customer Support Executive Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self ?
- Q2. Tell me about your last weekend ?
- Q3. Where do you see yourself in 5 years ?
- Q4. What do you know about online transaction ?
- Ans.
Online transactions refer to the process of electronically transferring money or making payments over the internet.
Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.
They are commonly used for purchasing goods and services, paying bills, transferring money, and more.
Security measures such as encryption and authentication are crucial to protect sensitive in...
- Q5. What do you know about paytm?
- Ans.
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
Founded in 2010 by Vijay Shekhar Sharma
Offers services like mobile recharges, bill payments, online shopping, and ticket bookings
Allows users to transfer money to friends and family
Provides cashback and discounts on transactions
Has a digital wallet feature for storing money
Interview Preparation Tips
Interview questions from similar companies
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to onboard merchant
- Ans.
To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.
Research the merchant's business and industry to understand their pain points and needs
Provide a personalized solution that addresses their specific needs
Offer training and support to ensure a smooth onboarding process
Communicate clearly and regularly to build trust and maintain a positive relationship
Follow up r...
- Q2. How to pitch merchant
- Ans.
To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.
Research the merchant's business and identify their pain points
Offer a tailored solution that addresses their specific needs
Highlight the benefits of your product/service, such as increased revenue or improved efficiency
Provide social proof, such as customer testimonials or case studies
Be confident and enthusias...
Interview Preparation Tips
rohit2233
I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is the diffreant other peoples and u
- Ans.
I have unique skills, experiences, and personality traits that differentiate me from others.
I have a strong work ethic and am highly motivated to succeed
I have excellent communication and interpersonal skills
I have a unique set of experiences and perspectives that allow me to approach problems in a creative and innovative way
I am adaptable and able to quickly learn and apply new skills
I am passionate about what I do an
- Q2. What u earn for us
- Ans.
I will earn significant revenue for the company through my strong sales skills and ability to build and maintain relationships with clients.
I have a proven track record of exceeding sales targets in my previous roles.
I will leverage my extensive network of contacts to generate new business opportunities.
I am skilled in identifying customer needs and providing tailored solutions to meet those needs.
I will actively engag...
Interview Preparation Tips
I applied via Job Fair
(3 Questions)
- Q1. What is Google pay and why is it useful
- Ans.
Google Pay is a digital payment platform that allows users to make secure and convenient transactions using their smartphones.
Google Pay enables users to link their bank accounts, credit cards, and debit cards to make payments.
It offers a fast and easy way to pay for purchases both online and in physical stores.
Users can also send and receive money to/from friends and family instantly.
Google Pay provides a secure payme...
- Q2. Is Google pay helpful
- Q3. What is the uses of Google pay
- Ans.
Google Pay is a digital wallet platform and online payment system developed by Google.
Allows users to make payments using their mobile phones
Offers cashback and rewards for transactions
Can be used for online and offline transactions
Supports multiple payment methods including UPI, credit/debit cards, and net banking
Offers easy and secure transactions with biometric authentication
Understand the task and problems
Interview Preparation Tips
Apply if u r not fully qualified
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How can you deel with merchens(costumer) ?
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to convince to customer
- Ans.
To convince a customer, understand their needs, build rapport, highlight benefits, and provide social proof.
Listen actively to understand their needs and concerns.
Build rapport by being friendly, empathetic, and genuine.
Highlight the benefits of your product or service that meet their needs.
Provide social proof such as testimonials or case studies.
Address any objections they may have and offer solutions.
Create a sense ...
- Q2. Customer not purchase the goods and services how to convince
- Ans.
To convince a customer who hasn't purchased, focus on understanding their needs and addressing any concerns they may have.
Listen to the customer's concerns and address them
Highlight the benefits and value of the product or service
Offer a trial or demo to showcase the product
Provide social proof through testimonials or case studies
Follow up with the customer to address any further concerns or questions
Interview Preparation Tips
I was interviewed in Oct 2022.
(4 Questions)
- Q1. Sales and marketing related
- Q2. Sales and marketing related question
- Q3. Previous company related
- Q4. Previous company works related
Interview Preparation Tips
- Sales
I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.
Marketing sales door to door
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. About my courier goals
- Q2. About my learning skills
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Paytm Customer Support Executive Interview Process for Experienced
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