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PayPal Senior Customer Service Agent Interview Questions and Answers
PayPal Senior Customer Service Agent Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.
Grammar and fill in the blanks
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service agent with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm under pressure
Proven track record of exceeding customer satisfaction goals
- Q2. Why paypal and why customer support
- Ans.
I chose PayPal for its innovative technology and global reach, and customer support because I enjoy helping people and solving problems.
PayPal offers cutting-edge technology and has a global presence, making it an exciting company to work for.
I am passionate about providing excellent customer service and enjoy helping people resolve their issues.
Customer support allows me to use my problem-solving skills and communicat...
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jul 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About shares and mutual fund,stock, interest 5question
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Tell me about your self
- Q2. Tell me about insurance
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
There are different types of insurance such as health, life, auto, and home insurance
Premiums are paid to the insurance company in exchange for coverage
Insurance policies have terms and conditions that must be followed to receive benefits
Insurance comp...
- Q3. Types of insurance
- Ans.
Types of insurance include life, health, auto, home, and travel insurance.
Life insurance provides financial protection to beneficiaries upon the insured's death.
Health insurance covers medical expenses and provides access to healthcare services.
Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.
Home insurance provides coverage for damages or losses to a house and its conten...
- Q4. Life insurance benefits sections
- Q5. Why should we hire you on higher package
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About myself ?
- Q2. Some mathematical question?
- Q3. About equity?
Interview Preparation Tips
What people are saying about PayPal
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Experience and work detail in your previous organisation
- Q2. What was the job role
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
(2 Questions)
- Q1. What are your salary expectations?
- Ans.
I expect a competitive salary that reflects my experience, skills, and the value I bring to the organization.
Research industry standards: For example, similar roles in our region typically offer between $150,000 and $200,000.
Consider total compensation: I value benefits, bonuses, and stock options as part of my overall package.
Align with company goals: I'm open to discussing a salary that aligns with the company's budg...
- Q2. Share details of your previous job.
Interview Preparation Tips
Hr called and asked regarding my experience and salary expectation.
Later operation manager called and asked regarding my experience.
Once i got shortlisted i received my offer letter within a week
Selected
I applied via Instagram and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is ur strengths
- Q2. What is your weakness
Interview Preparation Tips
- Marketing Management
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Technical Interview with one of team members
- Q2. .net technology, sql server
(1 Question)
- Q1. Techno Managerial Round with Manager
Interview Preparation Tips
- .Net
- ASP.Net
- MVC
- SQL
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Accounting questions related to work which doing previous
- Q2. Just be confident while giving any interview is the key of success
Interview Preparation Tips
I appeared for an interview before Feb 2024.
(5 Questions)
- Q1. Previous work related
- Q2. What is the pan 4 the letter
- Ans.
The pan 4 the letter refers to the number 4 on a telephone keypad corresponding to the letter 'P'.
The question is likely asking for the number on a telephone keypad that corresponds to a specific letter.
On a standard telephone keypad, the number 4 corresponds to the letter 'P'.
- Q3. What is the Depreciation method
- Ans.
Depreciation method is a systematic allocation of the cost of an asset over its useful life.
Depreciation method determines how the cost of an asset is allocated over time.
Common methods include straight-line, double declining balance, and units of production.
Straight-line method evenly spreads the cost over the useful life of the asset.
Double declining balance method accelerates depreciation in the early years of an as...
- Q4. Family back ground
- Q5. Gst tds related
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