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Parchai Software Technical Support Engineer Interview Questions and Answers

Updated 14 Jun 2022

Parchai Software Technical Support Engineer Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just some basic questions
Round 2 - Technical 

(1 Question)

  • Q1. About your previous job role, your qualifications, IP address, DHCP etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not go to this company. It is a fraud company. Employee will not get salary after 2/3 months. After 2 /3 months they will force you to leave. No policy, no leagal documents.

I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just some basic questions
Round 2 - Technical 

(1 Question)

  • Q1. About your previous job role, your qualifications, IP address, DHCP etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not go to this company. It is a fraud company. Employee will not get salary after 2/3 months. After 2 /3 months they will force you to leave. No policy, no leagal documents.

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Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of reporting manager?
  • Q2. Write down team leader responsibilities?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Ans. 

    I am currently working at XYZ Tech as a Technical Support Engineer.

    • Providing technical assistance to customers

    • Troubleshooting hardware and software issues

    • Collaborating with other teams to resolve complex problems

  • Answered by AI
  • Q2. Total work experience?
  • Ans. 

    I have 5 years of work experience in technical support roles.

    • 5 years of experience in technical support roles

    • Proficient in troubleshooting hardware and software issues

    • Skilled in providing customer support via phone, email, and chat

    • Familiar with ticketing systems and remote desktop tools

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Number of engineers in team?
  • Ans. 

    The team consists of 10 engineers with diverse technical backgrounds and expertise.

    • The team is composed of 10 engineers

    • Each engineer has a different technical background and expertise

    • The team collaborates to provide technical support for various issues

  • Answered by AI
  • Q2. Number of servers and model name?
  • Ans. 

    We have a total of 50 servers, including models Dell PowerEdge R740 and HP ProLiant DL380 Gen10.

    • Total number of servers: 50

    • Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10

  • Answered by AI

Parchai Software Interview FAQs

How many rounds are there in Parchai Software Technical Support Engineer interview?
Parchai Software interview process usually has 2 rounds. The most common rounds in the Parchai Software interview process are HR and Technical.
How to prepare for Parchai Software Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Parchai Software. The most common topics and skills that interviewers at Parchai Software expect are Networking, Communication Skills, Computer Hardware, Hardware and LAN.

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Parchai Software Technical Support Engineer Reviews and Ratings

based on 1 review

1.0/5

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Senior Sales Manager
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₹3.8 L/yr - ₹5 L/yr

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