P B Tech Impact Solutions Senior Process Associate Interview Questions and Answers

Q1. How many years exprience
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Q2. Hum apku yeh job q dena
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Q1. Accounting questions
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Q2. General questions
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Q1. Give an example of good customer service.
Ans. 
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
• Listening actively to the customer's concerns

• Offering personalized solutions

• Following up to ensure satisfaction
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Q2. Give an example of bad customer service.
Ans. 
Being ignored by a customer service representative when seeking assistance.
• Long wait times on hold without any updates or assistance

• Rude or dismissive behavior from customer service representatives

• Lack of follow-up or resolution to customer inquiries or complaints
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Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
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Q4. Give an example of your biggest regret so far.
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Q1. Reasons for choosing this company.
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Q2. Reasons for gap in career.
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Q1. What was your experience
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Logical reasoning, quantitative aptitude, capital and money market, behavioural questions, investment banking, corporate Banking, mutual funds

Q1. What is derivative and types? What is mutual funds, what is NAV with formula, ratios, pg detailed projects ( what methods used,formula used,), about internships( what suggestions given, what did you learn)
Ans. 
Derivatives are financial contracts that derive their value from an underlying asset. Mutual funds are investment vehicles that pool money from multiple investors to invest in securities.
• Types of derivatives include futures, options, swaps, and forwards.

• NAV (Net Asset Value) is the value of a mutual fund's assets minus its liabilities, divided by the number of outstanding shares.

• Ratios used in mutual fund analysis incl...read more
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Q1. Why do you want to work in BNP Paribas? What do you know about investment banking, few situational questions,few work life questions, about futures, forwards? Why do we want to hire you?
Ans. 
I want to work in BNP Paribas because of its reputation in the investment banking industry and the opportunities it offers for career growth.
• I am attracted to BNP Paribas because of its strong reputation in the investment banking industry.

• I am impressed by the company's global presence and its commitment to providing innovative financial solutions.

• I believe working at BNP Paribas will provide me with valuable experienc...read more
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They ask self introduction,aptitude

Q1. Ask about company,why you select our company
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Q2. Why you choose our company
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I chose your company because of its strong reputation, innovative approach, and opportunities for growth.
• Strong reputation: Your company is well-known for its high-quality products and services.

• Innovative approach: I was impressed by the company's use of cutting-edge technology and its commitment to staying ahead of industry trends.

• Opportunities for growth: Your company offers various training and development programs,...read more
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Q3. What do you understand about company
Ans. 
The company is a leading provider of process outsourcing services.
• The company specializes in offering process outsourcing services.

• They have a strong track record of delivering high-quality solutions to clients.

• The company has a global presence and serves clients from various industries.

• They have a team of experienced professionals who are experts in their respective domains.

• The company focuses on streamlining and opti...read more
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Q4. In which position our company
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Q5. After that documentation
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