HSBC Group
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
Listening actively to the customer's concerns
Offering personalized solutions
Following up to ensure satisfaction
Being ignored by a customer service representative when seeking assistance.
Long wait times on hold without any updates or assistance
Rude or dismissive behavior from customer service representatives
Lack of follow-up or resolution to customer inquiries or complaints
I applied via Walk-in
45 mins test for capital market, fund accounting
I applied via Approached by Company and was interviewed before May 2023. There were 4 interview rounds.
posted on 21 Apr 2024
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
I applied via Walk-in
45 mins test for capital market, fund accounting
I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.
Top risks in P2P process include fraud, errors, compliance issues, and lack of control.
Fraudulent activities by vendors or employees
Errors in data entry or processing leading to incorrect payments
Non-compliance with regulations and policies
Lack of control over the entire procure-to-pay process
posted on 28 Dec 2022
based on 1 interview
Interview experience
based on 6 reviews
Rating in categories
Assistant Manager
2.6k
salaries
| ₹4.5 L/yr - ₹17 L/yr |
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2k
salaries
| ₹8 L/yr - ₹28.1 L/yr |
Senior Software Engineer
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| ₹7.2 L/yr - ₹26 L/yr |
Assistant Vice President
1.5k
salaries
| ₹16.8 L/yr - ₹45 L/yr |
Software Engineer
1.3k
salaries
| ₹4.9 L/yr - ₹14.5 L/yr |
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