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HSBC Group Processing Executive Interview Questions and Answers

Updated 1 Jun 2023

HSBC Group Processing Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Give an example of good customer service.
  • Ans. 

    A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.

    • Listening actively to the customer's concerns

    • Offering personalized solutions

    • Following up to ensure satisfaction

  • Answered by AI
  • Q2. Give an example of bad customer service.
  • Ans. 

    Being ignored by a customer service representative when seeking assistance.

    • Long wait times on hold without any updates or assistance

    • Rude or dismissive behavior from customer service representatives

    • Lack of follow-up or resolution to customer inquiries or complaints

  • Answered by AI
  • Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
  • Q4. Give an example of your biggest regret so far.
Round 3 - HR 

(2 Questions)

  • Q1. Reasons for choosing this company.
  • Q2. Reasons for gap in career.

Interview Preparation Tips

Topics to prepare for HSBC Group Processing Executive interview:
  • Customer Service Operations
Interview preparation tips for other job seekers - Prepare well for the interview. Remain clam and composed. Don't be overconfident. Don't bluff or fake any answers, the interviewers can see through them They are well experienced.

Interview Questionnaire 

1 Question

  • Q1. Previous experience related questions, how do you prioritize your works,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident during interview

Processing Executive Interview Questions Asked at Other Companies

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Q5. are you aware by the formulas used in excel

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Aptitude Test 

45 mins test for capital market, fund accounting

Interview Preparation Tips

Interview preparation tips for other job seekers - basics of capital market, mutual funds, types
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Python and sql intermediate level questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Guesstimate problem
Round 3 - One-on-one 

(1 Question)

  • Q1. Director level round
Round 4 - HR 

(1 Question)

  • Q1. Compensation discussion

Interview Preparation Tips

Topics to prepare for American Express Processing Manager interview:
  • Python
  • Tableau
  • SQL
  • joins
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What was your experience

Interview Questionnaire 

2 Questions

  • Q1. Why did you leave job?
  • Q2. My previous Company migrated to pune.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Career review asking mainly about achievments

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well your CV and be specific about your achievements
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Aptitude Test 

45 mins test for capital market, fund accounting

Interview Preparation Tips

Interview preparation tips for other job seekers - basics of capital market, mutual funds, types
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Top risks in P2P process
  • Ans. 

    Top risks in P2P process include fraud, errors, compliance issues, and lack of control.

    • Fraudulent activities by vendors or employees

    • Errors in data entry or processing leading to incorrect payments

    • Non-compliance with regulations and policies

    • Lack of control over the entire procure-to-pay process

  • Answered by AI
  • Q2. Key achievements
  • Q3. Situations where you handled complex circumstances
  • Q4. What will you bring to the team
  • Q5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, thorough with your CV and have a fair idea of the job role
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous company details and works profile
  • Q2. Credit and operation related work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working environment in chola business services Ltd

HSBC Group Interview FAQs

How many rounds are there in HSBC Group Processing Executive interview?
HSBC Group interview process usually has 3 rounds. The most common rounds in the HSBC Group interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in HSBC Group Processing Executive interview?

Some of the top questions asked at the HSBC Group Processing Executive interview -

  1. Give an example of good customer servi...read more
  2. Give an example of bad customer servi...read more

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HSBC Group Processing Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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HSBC Group Processing Executive Salary
based on 45 salaries
₹2.4 L/yr - ₹8.3 L/yr
63% more than the average Processing Executive Salary in India
View more details

HSBC Group Processing Executive Reviews and Ratings

based on 6 reviews

4.7/5

Rating in categories

4.7

Skill development

2.8

Work-life balance

4.7

Salary

2.8

Job security

3.2

Company culture

3.1

Promotions

2.7

Work satisfaction

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