FactSet Processing Executive Interview Questions and Answers

45 mins test for capital market, fund accounting

Moderate level ,problem solving questions and basics knowledge of finance

Difference between FINANCIAL MARKET AND STOCK MARKET

Q1. How can u make sell on daily basis
Ans. 
By identifying potential leads, building relationships, understanding customer needs, and offering solutions.
• Identify potential leads through networking, cold calling, and referrals.

• Build relationships with customers by providing excellent customer service and follow-up.

• Understand customer needs by asking probing questions and actively listening.

• Offer solutions that meet the customer's needs and provide value.

• Follow up...read more
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Q2. How would you sell a pen to a person who is handicapped
Ans. 
I would highlight the ease of use and comfort of the pen for someone with limited mobility.
• Emphasize the ergonomic design of the pen for comfortable grip

• Highlight the smooth writing experience for effortless use

• Demonstrate how the pen can be easily operated with one hand
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Q1. Give an example of good customer service.
Ans. 
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
• Listening actively to the customer's concerns

• Offering personalized solutions

• Following up to ensure satisfaction
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Q2. Give an example of bad customer service.
Ans. 
Being ignored by a customer service representative when seeking assistance.
• Long wait times on hold without any updates or assistance

• Rude or dismissive behavior from customer service representatives

• Lack of follow-up or resolution to customer inquiries or complaints
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Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
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Q4. Give an example of your biggest regret so far.
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Q1. Reasons for choosing this company.
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Q2. Reasons for gap in career.
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Q1. Future and Option trading
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Q1. Derivative trading
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