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BNY Processing Executive Interview Questions and Answers
BNY Processing Executive Interview Experiences
1 interview found
Selected
I applied via Walk-in
45 mins test for capital market, fund accounting
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Interview questions from similar companies
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Give an example of good customer service.
- Ans.
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
Listening actively to the customer's concerns
Offering personalized solutions
Following up to ensure satisfaction
- Q2. Give an example of bad customer service.
- Ans.
Being ignored by a customer service representative when seeking assistance.
Long wait times on hold without any updates or assistance
Rude or dismissive behavior from customer service representatives
Lack of follow-up or resolution to customer inquiries or complaints
- Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
- Q4. Give an example of your biggest regret so far.
(2 Questions)
- Q1. Reasons for choosing this company.
- Q2. Reasons for gap in career.
Interview Preparation Tips
- Customer Service Operations
Selected
I applied via Approached by Company and was interviewed before May 2023. There were 4 interview rounds.
(1 Question)
- Q1. Python and sql intermediate level questions
(1 Question)
- Q1. Guesstimate problem
(1 Question)
- Q1. Director level round
(1 Question)
- Q1. Compensation discussion
Interview Preparation Tips
- Python
- Tableau
- SQL
- joins
Credit Processing Associate Interview Questions & Answers
Cholamandalam Investment & Finance
Anonymous
posted on 21 Apr 2024
(1 Question)
- Q1. What was your experience
Interview Questionnaire
2 Questions
- Q1. Why did you leave job?
- Q2. My previous Company migrated to pune.
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. Career review asking mainly about achievments
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Previous experience related questions, how do you prioritize your works,
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.
(5 Questions)
- Q1. Top risks in P2P process
- Ans.
Top risks in P2P process include fraud, errors, compliance issues, and lack of control.
Fraudulent activities by vendors or employees
Errors in data entry or processing leading to incorrect payments
Non-compliance with regulations and policies
Lack of control over the entire procure-to-pay process
- Q2. Key achievements
- Q3. Situations where you handled complex circumstances
- Q4. What will you bring to the team
- Q5. Why should we hire you
Interview Preparation Tips
Credit Processing Associate Interview Questions & Answers
Cholamandalam Investment & Finance
Anonymous
posted on 28 Dec 2022
(2 Questions)
- Q1. Previous company details and works profile
- Q2. Credit and operation related work experience
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Give an example of good customer service.
- Ans.
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
Listening actively to the customer's concerns
Offering personalized solutions
Following up to ensure satisfaction
- Q2. Give an example of bad customer service.
- Ans.
Being ignored by a customer service representative when seeking assistance.
Long wait times on hold without any updates or assistance
Rude or dismissive behavior from customer service representatives
Lack of follow-up or resolution to customer inquiries or complaints
- Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
- Q4. Give an example of your biggest regret so far.
(2 Questions)
- Q1. Reasons for choosing this company.
- Q2. Reasons for gap in career.
Interview Preparation Tips
- Customer Service Operations
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BNY Processing Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Analyst
1.9k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Analyst
1.7k
salaries
| ₹3.8 L/yr - ₹15 L/yr |
|
Senior Associate
1.2k
salaries
| ₹11.6 L/yr - ₹25 L/yr |
|
Intermediate Representative
1.1k
salaries
| ₹2.6 L/yr - ₹7.5 L/yr |
|
Vice President
969
salaries
| ₹15.3 L/yr - ₹51 L/yr |
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