Oyo Rooms Operations Associate Interview Questions, Process, and Tips

Q1. Basic qts ,tell me about your self n all, strength and weakness
Ans. You have to explain about your self n all
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Q2. What are your strength and weakness
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Q3. May sure your strength and weaknesses don't contradict for e.g you said my strength is doing multiple tast and in weaknes you said I can only focus on one task at a time..so be careful what you speak
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Q1. Why do you want to work with Club Mahindra?
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Q2. How would you convince a person to buy a holiday membership?
Ans. 
I would highlight the benefits of the holiday membership, such as cost savings, exclusive deals, and convenience.
• Emphasize the cost savings compared to booking individual trips

• Highlight exclusive deals and discounts available only to members

• Explain the convenience of having access to a variety of destinations and accommodations

• Offer a trial period or money-back guarantee to alleviate any concerns
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Q1. Introduced ur self
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Q2. About company details
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Basics test of ur knowledge

Q1. Tell me about your self
Ans. 
I am a relationship manager with 5 years of experience in managing client relationships and achieving sales targets.
• I have a Bachelor's degree in Business Administration

• I have worked with various clients from different industries such as finance, healthcare, and retail

• I am skilled in building and maintaining relationships with clients, identifying their needs, and providing solutions

• I have consistently exceeded sales t...read more
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Q2. Last job working
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Q1. Last job leaving reason
Ans. 
Personal reasons
• Had to relocate to take care of a sick family member

• Needed to take a break to focus on personal health

• Decided to pursue further education
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Q2. Information about the current profile
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Q1. Tell me about yourself?
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Q2. Whats one thing every sales person should have ?
Ans. 
Effective communication skills
• Ability to listen actively and understand customer needs

• Clear and concise verbal and written communication

• Persuasive and influential communication to close deals

• Adaptability in communication style based on customer preferences

• Building rapport and trust through effective communication
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Q3. How you will convince people to buy our product?
Ans. 
I will convince people to buy our product by highlighting its unique features, demonstrating its value, and building trust through personalized interactions.
• Identify the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Demonstrate the value and ROI of our product

• Provide personalized solutions and recommendations

• Build trust through transparent communication and testimonials

• Offer c...read more
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Q4. What is difference between hotel and resort?
Ans. 
A hotel is a commercial establishment that provides lodging, while a resort is a place that offers various recreational activities and amenities along with lodging.
• Hotels primarily focus on providing accommodation for travelers.

• Resorts offer a wide range of amenities and activities such as swimming pools, golf courses, spas, and entertainment options.

• Hotels are often located in urban areas or near transportation hubs.

• R...read more
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Q5. Can can you sell the dreams?
Ans. 
Yes, as a Relationship Manager, I can sell dreams by understanding clients' aspirations and presenting them with tailored solutions.
• I can sell dreams by understanding clients' goals and desires.

• I can present clients with a vision of how their dreams can be achieved.

• I can offer tailored solutions that align with clients' aspirations.

• I can use storytelling techniques to paint a vivid picture of the future.

• I can inspire c...read more
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Q6. How good are you at English?
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Q1. Briefing ourselves, and regular introduction
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Q2. Experience, introduction, and explaining ourselves.
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Q1. Questions regarding sales such as the main points that we feel necessary. The Unit head of the sales department took this.
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Easy questions and apart from that selective questions

Q1. Salary negotiation and facility mentioning, in which what they have mentioned was no longer matching in the real-time scenario.
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Q1. Self introduction and past exp
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Q1. Sales knowledge and location
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Q1. About current job role and ctc
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