OYO 10168 Hotel AVS Sweet Magic Assistant Manager Interview Questions and Answers

Deeply understand every setuation

Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
Ans. 
When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
Ans. 
Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Quant was asked mainly to check your maths skills

It was all about credit card fraud

Q1. Tell me something about yourself
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Q2. The accounting policy on leases
Ans. 
The accounting policy on leases refers to how a company accounts for lease agreements in their financial statements.
• Companies can choose between operating leases and finance leases.

• Operating leases are treated as rental expenses on the income statement.

• Finance leases are treated as assets and liabilities on the balance sheet.

• The accounting policy on leases must comply with accounting standards such as ASC 842 or IFRS 1
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Q1. What will you do differently when you take over this role?
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Q1. Do you have any direct sales experience?
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Q1. Why do you want to Join Club Mahindra?
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Q1. How are u gonna make difference for this position
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Q2. Where are u from
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Easy and moddate be comfident

Moderate and easy be confident

Easy and moderate be confidence

Q1. Last job related
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Q2. Last salary and expectation
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Q3. Ur key strength
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Q4. Skills that make h different
Ans. 
H is skilled in communication, leadership, problem-solving, and team building.
• Strong communication skills - able to effectively convey information and ideas to team members

• Leadership abilities - able to motivate and guide team members towards achieving goals

• Problem-solving skills - able to analyze situations and come up with effective solutions

• Team building skills - able to foster a positive and collaborative team envi...read more
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Q5. Commitment and dedication
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Q1. Where do you see yourself in 5 years?
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Q2. What are your strengths and weaknesses?
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Q3. Why are you looking for a change?
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Q4. What is your family background?
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Q5. What are your salary expectations?
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Q6. Tell me about yourself.
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Q7. Share details of your previous job.
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