Add office photos
Filter interviews by
Outsource India IT Supporter Interview Questions and Answers
Outsource India IT Supporter Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself.
- Ans.
I am a dedicated IT professional with a strong background in troubleshooting and customer support.
Over 5 years of experience in IT support roles
Proficient in troubleshooting hardware and software issues
Excellent communication skills in dealing with customers and colleagues
Certified in IT support and customer service
Passionate about staying up-to-date with the latest technology trends
- Q2. Explain previous job experience.
- Ans.
Provided IT support for a large corporation, troubleshooting hardware and software issues for employees.
Managed help desk tickets and resolved issues in a timely manner
Installed and configured software and hardware for new employees
Performed regular maintenance on company servers and network infrastructure
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via AmbitionBox and was interviewed in Sep 2023. There were 5 interview rounds.
Aptitude test is full of mathematical questions and also general knowledge questions aptitude test is a first test in a interview
Group discussion is a one of the main part in interview they will give one topic and then we want to discuss in that topic say it in a bold way
Coding test. They will check how your are performing in coding.
(5 Questions)
- Q1. HR will shoot the question and we should answer in a proper way
- Q2. What is your weakness
- Q3. Why you should come to this company
- Q4. What is your strength
- Q5. What is your aim
Assignment test what are the process going to held in next next step
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. Work experience
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What kind of experience you hold
- Q2. Tell them about your IT experience
Interview Preparation Tips
This is great organization and Better crack it
(1 Question)
- Q1. Screening and short-listing and survey-based questions.
(1 Question)
- Q1. Support role-based. questions
Interview Preparation Tips
Desktop Support Engineer Interview Questions & Answers
Accenture
Kushagra Pandey
posted on 15 Oct 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Name & bio & education
- Q2. Future goals & achievements.
- Ans.
My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.
Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)
Gain experience in troubleshooting complex technical issues
Lead projects to improve efficiency and productivity in the IT department
(2 Questions)
- Q1. What is dhcp ?
- Ans.
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
DHCP assigns IP addresses to devices on a network
It also provides other network configuration information such as subnet mask and default gateway
DHCP servers lease IP addresses to devices for a specific period of time
DHCP helps in reducing manual configuration errors
- Q2. How to boot a new laptop
- Ans.
To boot a new laptop, you need to press the power button and wait for the operating system to load.
Press the power button to turn on the laptop
Wait for the manufacturer's logo to appear on the screen
The operating system will start loading
Enter any necessary login credentials if prompted
(2 Questions)
- Q1. Networking question about class a - e
- Q2. Tricky question about topology
Interview Preparation Tips
Skills evaluated in this interview
Selected
I was interviewed in Feb 2023.
(1 Question)
- Q1. Wonderful Experience. Chandra was exceptionally nice.
(1 Question)
- Q1. Details about active directory
Interview Preparation Tips
Selected
I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Desktop support related
- Q2. Technical related questions
Desktop Support Engineer Interview Questions & Answers
Tech Mahindra
Ahmad Abdi
posted on 24 Aug 2024
(5 Questions)
- Q1. What is difference between share printer and network printer?
- Ans.
A shared printer is connected to a single computer and shared over a network, while a network printer is directly connected to the network.
Shared printer is connected to a single computer and shared over a network
Network printer is directly connected to the network
Shared printer requires the host computer to be turned on for printing
Network printer can be accessed by multiple users without relying on a single computer
- Q2. What is technical issues on desktop support engineer?
- Ans.
Technical issues on desktop support engineer involve troubleshooting hardware and software problems on desktop computers.
Troubleshooting hardware issues such as faulty components, connectivity problems, and hardware failures
Resolving software issues like operating system errors, application crashes, and driver conflicts
Providing support for network connectivity issues, printer problems, and peripheral device malfunctio
- Q3. Is system is restart multiple times what was the issue?
- Ans.
The issue could be due to a hardware problem, software conflict, or a corrupt system file.
Check for any recent software installations or updates that may have caused conflicts
Look for any hardware issues such as overheating or faulty components
Check system logs for any error messages that may indicate a corrupt system file
Consider running diagnostic tests to identify the root cause of the restarts
- Q4. What is Dora process?
- Ans.
DORA process stands for Discover, Observe, Rationalize, and Automate. It is a methodology used in IT operations for improving efficiency.
Discover: Identify the current state of IT operations
Observe: Monitor and analyze the performance and issues
Rationalize: Evaluate and prioritize improvements
Automate: Implement automation to streamline processes
- Q5. What is the latest OS?
- Ans.
The latest OS is Windows 11, released by Microsoft in October 2021.
Windows 11 is the latest operating system released by Microsoft
It was officially released in October 2021
Windows 11 comes with new features like a redesigned Start menu and Taskbar
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Nov 2021. There were 5 interview rounds.
Mental maths,problem solving
(2 Questions)
- Q1. How will you face company problem
- Q2. By keeping adjustment and understanding with one another
(1 Question)
- Q1. Why you choose my company
(1 Question)
- Q1. Why you like this company
(1 Question)
- Q1. How will you taggle your sudden struggle if you face
- Ans. I will take decision priority wise
Outsource India Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Information Technology Support Engineer Interview Questions
- IT Engineer Interview Questions
- Desktop Support Engineer L2 Interview Questions
- IT Administrator Interview Questions
- Desktop Support Engineer L1 Interview Questions
- Desktop Support Engineer Interview Questions
- NOC Engineer Interview Questions
- System Support Engineer Interview Questions
- Show more
Outsource India IT Supporter Interview Process
based on 1 interview
Interview experience
IT Supporter Interview Questions from Similar Companies
|
Data Entry Operator
5
salaries
|  ₹1.1 L/yr - ₹5.5 L/yr |
|
Electrician
3
salaries
| ₹1.5 L/yr - ₹6 L/yr |
|
Senior Language Trainer
3
salaries
| ₹3.6 L/yr - ₹4.5 L/yr |
Wipro
Infosys
TCS
HCLTech
- Home >
- Interviews >
- Outsource India Interview Questions >
- Outsource India IT Supporter Interview Questions
