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OurBus Customer experience Specialist Interview Questions and Answers

Updated 16 Apr 2022

OurBus Customer experience Specialist Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for OurBus Customer experience Specialist interview:
  • english communication
Interview preparation tips for other job seekers - be yourself, be confident. make sure you are not making any grammatical errors while speaking

Interview questions from similar companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...improve your skills as much as you can.... communication skilla are important

I applied via Company Website and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Past Work Experience
  • Ans. 

    I have 5 years of experience in operations management, overseeing daily activities and optimizing processes.

    • Managed a team of 20 employees, ensuring efficient workflow and meeting production targets

    • Implemented new procedures to streamline operations and reduce costs

    • Collaborated with cross-functional teams to improve communication and coordination

    • Developed and monitored key performance indicators to track operational pe...

  • Answered by AI
  • Q2. Written Test

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview took 3-4 days and 2 rounds were telephonic and the other was F2F.

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduce yourself?
  • Q2. What are your strengths and weakness?
  • Q3. What are the conclusions of your projects that you did in college and internship?
  • Q4. What are the products of AmbitionBox?
  • Ans. 

    AmbitionBox is a platform that provides company reviews, salary information, and interview questions for job seekers.

    • Company reviews

    • Salary information

    • Interview questions

    • Job search

    • Career guidance

  • Answered by AI
  • Q5. How is AmbitionBox different from Glassdoor?
  • Ans. 

    AmbitionBox is a job portal focused on Indian companies, while Glassdoor is a global platform for job search and company reviews.

    • AmbitionBox is primarily focused on Indian companies, while Glassdoor is a global platform.

    • AmbitionBox has a larger database of Indian companies and job listings.

    • Glassdoor has a wider range of company reviews and ratings from around the world.

    • AmbitionBox offers salary insights and interview q...

  • Answered by AI

I applied via Company Website and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the difference between Ambition Box, Glassdoor, and Indeed?
  • Ans. 

    Ambition Box, Glassdoor, and Indeed are job search and review websites.

    • Ambition Box is an Indian job search and review website.

    • Glassdoor is a global job search and review website.

    • Indeed is a global job search website that also has company reviews.

    • All three websites allow users to search for jobs and read reviews about companies.

    • Glassdoor and Indeed also offer salary information for specific job titles and locations.

  • Answered by AI
  • Q2. Tell me something about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Stay calm, Stay Positive and do not lie

I applied via LinkedIn and was interviewed in Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am an experienced Operations Executive with a strong background in managing and optimizing business operations.

    • Over 10 years of experience in operations management

    • Proven track record of improving efficiency and reducing costs

    • Expertise in implementing process improvements and streamlining operations

    • Strong leadership and team management skills

    • Experience in developing and implementing strategic plans

    • Ability to analyze d...

  • Answered by AI
  • Q2. Why do you want to work in operations?
  • Ans. 

    I am passionate about optimizing processes and driving efficiency in operations.

    • I enjoy analyzing data and identifying areas for improvement.

    • I have a strong attention to detail and thrive in a fast-paced environment.

    • I find satisfaction in streamlining operations to enhance productivity and reduce costs.

    • I have successfully implemented process improvements in my previous roles.

    • I am motivated by the opportunity to make a ...

  • Answered by AI
  • Q3. What do you know about AmbitionBox?
  • Ans. 

    AmbitionBox is a platform that provides company reviews, salary information, and interview experiences shared by employees.

    • AmbitionBox is a website where employees can anonymously review their companies and share their experiences.

    • It provides insights into company culture, work-life balance, salary, and growth opportunities.

    • Employees can also share interview experiences and provide tips for job seekers.

    • The platform hel...

  • Answered by AI
  • Q4. How well can you handle work pressure?
  • Ans. 

    I handle work pressure very well and thrive in high-pressure environments.

    • I have a proven track record of successfully managing and delivering projects under tight deadlines.

    • I am able to prioritize tasks effectively and remain calm and focused in stressful situations.

    • I have developed strong problem-solving skills that allow me to find solutions quickly and efficiently.

    • I am adaptable and can adjust my approach to meet c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process had 2 rounds. The first one was a general introduction and in the next round a task was given.

I applied via LinkedIn and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I was given a written test to attempt. Questions were basic reasoning ones.
  • Q2. Write an email to a client telling him there is going to be a delay in delivery of the campaign by 1 day due to some technical issues
  • Ans. 

    Email to client informing 1-day delay in campaign delivery due to technical issues

    • Begin with a polite greeting and apology for the delay

    • Explain the reason for the delay in a concise manner

    • Assure the client that the issue is being resolved and the campaign will be delivered as soon as possible

    • Provide a new estimated delivery date

    • Offer any compensation or alternative solutions if applicable

    • End the email with a sincere ap...

  • Answered by AI
  • Q3. Basic questions about yourself, previous work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Just know your work profile well and the profile you are interviewing for. Interviewer made sure I was at ease. They went through my resume well and had questions on the same. Overall it was a good experience.

Interview Questionnaire 

1 Question

  • Q1. Computer software knowlege and excel sheet knowledge and communication skills

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it.good environment

OurBus Interview FAQs

How many rounds are there in OurBus Customer experience Specialist interview?
OurBus interview process usually has 4 rounds. The most common rounds in the OurBus interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in OurBus Customer experience Specialist interview?

Some of the top questions asked at the OurBus Customer experience Specialist interview -

  1. mostly situational questions will be asked. you should be good in communication...read more
  2. again the situational question will be asked and English and communication shou...read more

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OurBus Customer experience Specialist Salary
based on 6 salaries
₹4.8 L/yr - ₹5.5 L/yr
5% more than the average Customer experience Specialist Salary in India
View more details

OurBus Customer experience Specialist Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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