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Otis Elevator Service Executive Interview Questions and Answers
Otis Elevator Service Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about your self
- Q2. Relevant experience and past job
- Q3. How to take control of elevator
- Ans.
To take control of an elevator, locate the control panel and follow the instructions.
Locate the control panel
Follow the instructions on the control panel
Press the appropriate buttons to select the desired floor
Wait for the elevator to arrive
Enter the elevator and press the button for the desired floor
- Q4. Written test of technical and aptitude
Interview Preparation Tips
Service Executive Jobs at Otis Elevator
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Interview questions from similar companies
Selected
(2 Questions)
- Q1. Why would you like to work at Cargill?
- Q2. What skills do you think a customer service officer should have?
They put you into a scenario that could be real and could happen in your daily work day and want to see how you'd resolve it.
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 15 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(5 Questions)
- Q1. Relative of technical
- Q2. Opposite relative
- Q3. Mostly important
- Q4. My introduction
- Q5. Realtive self questions and introduction
Computer science and technology
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
Aptitude and general knowledge check
(2 Questions)
- Q1. Subject based questions
- Q2. Questions on sales too
Interview Preparation Tips
- B2B Sales
(1 Question)
- Q1. Basic knowledge
(1 Question)
- Q1. About product knowledge
(1 Question)
- Q1. About salary discussion
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There was 1 interview round.
(1 Question)
- Q1. Simple pump related questions
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Practical experience and customer service
I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. What is your current company role & work & territory
(1 Question)
- Q1. HVAC technical questions
Interview Preparation Tips
Technical questions are more .
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Brife about your self
- Q2. Why should i hire you.
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 21 Sep 2024
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your last experience
- Ans.
My last experience involved resolving a customer's issue with a product delivery.
Customer was upset about a delayed delivery
I apologized for the inconvenience and offered to track the package
Communicated with the shipping company to provide updates to the customer
Ensured the customer received the package on time and followed up to confirm satisfaction
- Q2. How to deal with angery customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for any inconvenience caused, regardless of fault
Offer solutions to address the customer's issue and resolve it
Follow up with the customer to ensure their
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Otis Elevator Service Executive Interview Process
based on 1 interview
Interview experience
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Otis Elevator Service Executive Reviews and Ratings
based on 14 reviews
Rating in categories
|
Finance Executive
151
salaries
|  ₹2.5 L/yr - ₹7.5 L/yr |
|
Financial Analyst
138
salaries
| ₹3.2 L/yr - ₹10.2 L/yr |
|
Assistant Manager
88
salaries
| ₹7.9 L/yr - ₹16 L/yr |
|
Senior Financial Analyst
81
salaries
| ₹6.2 L/yr - ₹11.6 L/yr |
|
Lift Technician
73
salaries
| ₹1 L/yr - ₹7.2 L/yr |
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