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Oracle Support Analyst Interview Questions and Answers

Updated 20 Apr 2024

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through the resume
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
  • Q2. Scenario Based Questions
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why would we choose you ?
  • Q3. Salary expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is SQL query
  • Ans. 

    SQL query is a command used to retrieve, insert, update, or delete data in a database.

    • SQL query is written in Structured Query Language.

    • It can be used to retrieve specific data from a database table.

    • Examples of SQL queries include SELECT, INSERT, UPDATE, and DELETE.

    • SQL queries can also be used to join multiple tables together to retrieve related data.

  • Answered by AI
  • Q2. What is HTTP protocol
  • Ans. 

    HTTP protocol is a set of rules for transferring data over the internet.

    • HTTP stands for Hypertext Transfer Protocol

    • It is the foundation of data communication on the World Wide Web

    • HTTP uses a client-server model where a client makes a request to a server and the server responds with the requested data

    • It operates on top of the TCP/IP protocol

    • HTTP requests are made up of methods like GET, POST, PUT, DELETE, etc.

  • Answered by AI

Skills evaluated in this interview

Oracle Interview FAQs

How many rounds are there in Oracle Support Analyst interview?
Oracle interview process usually has 1 rounds. The most common rounds in the Oracle interview process are Technical.
How to prepare for Oracle Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Oracle. The most common topics and skills that interviewers at Oracle expect are Oracle, Active Directory, Agile Coaching, Architectural Design and Arcsight.

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Oracle Support Analyst Salary
based on 35 salaries
₹3 L/yr - ₹9.5 L/yr
10% more than the average Support Analyst Salary in India
View more details

Oracle Support Analyst Reviews and Ratings

based on 2 reviews

3.0/5

Rating in categories

1.0

Skill development

2.0

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1.0

Salary

2.0

Job security

2.0

Company culture

1.0

Promotions

2.0

Work satisfaction

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Techno Functional SCM Support Analyst

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

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Bangalore / Bengaluru

1-2 Yrs

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Oracle Fusion Financials Support Analyst

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