Optum Global Solutions Junior Executive Interview Questions, Process, and Tips

Q1. Introduction yourself
Ans. 
I am a highly motivated and results-driven individual with a strong background in business administration and leadership.
• Graduated with a degree in Business Administration from XYZ University

• Completed internships at ABC Company and DEF Corporation

• Led a team of 10 employees to successfully launch a new product in the market

• Proficient in project management and strategic planning
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Q2. Are you comfortable this job
Ans. 
Yes, I am comfortable with this job as it aligns with my skills and interests.
• I have relevant experience and skills for this role

• I am passionate about the industry and the work involved

• I have researched the company and feel it is a good fit for me
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Q3. Why to join this job
Ans. 
I am passionate about the industry and believe this job will provide me with valuable experience and opportunities for growth.
• Opportunity to learn and grow in the industry

• Passion for the field

• Excited about the company's mission and values
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Q4. How to manage coustomer service
Ans. 
Customer service can be managed effectively by prioritizing customer satisfaction, training employees, utilizing technology, and seeking feedback.
• Prioritize customer satisfaction by actively listening to their needs and addressing any concerns promptly.

• Train employees on effective communication skills, problem-solving techniques, and product knowledge to provide excellent service.

• Utilize technology such as CRM systems,...read more
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Q5. Feedback from coustomer to my work
Ans. 
Customer take to my work collect feedback analyse feedback act on insights communicate changes follow up monitor result in courage ongoing feedback thank you your customer using feedback effectively helps to improve customer satisfaction and rightly while driving better performance and growth for your business
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Coustomer service prosess

It was hard but not that much hard

Q1. Have you got any experience in coding
Ans. 
Yes, I have experience in coding with languages like Java, Python, and C++.
• I have worked on projects using Java, Python, and C++

• I have experience in writing algorithms and solving coding problems

• I have completed coding courses and participated in coding competitions
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Q2. Why you choose our company
Ans. 
I chose your company because of its reputation for innovation, strong company culture, and opportunities for growth.
• Reputation for innovation - I am impressed by the cutting-edge projects your company is known for.

• Strong company culture - I value a supportive and collaborative work environment.

• Opportunities for growth - Your company offers training programs and career advancement opportunities.
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Q1. Training demonstration
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Q2. Risk assessments or Risk register maintenance example
Ans. 
I conducted regular risk assessments and maintained a risk register to identify and mitigate potential risks.
• Regularly reviewed and updated the risk register to ensure all potential risks were identified

• Analyzed the likelihood and impact of each risk to prioritize mitigation efforts

• Collaborated with team members to develop action plans for addressing high-priority risks

• Monitored the implementation of risk mitigation st...read more
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Q3. ISO audit experience
Ans. 
I have experience conducting ISO audits in my previous role.
• Conducted ISO audits to ensure compliance with standards

• Analyzed processes and documentation for adherence to ISO requirements

• Provided recommendations for improvement based on audit findings
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Q1. Salary negotiation
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Q1. Tell me about your self
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Q2. Why do you hiring
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Test your ability to perform tasks and react to situations at work

Easy, basic reasoning questions and we can easily qualify in first round

2 coding questions one is easy and another one is difficult if we compile atleast one code we can qualify dor the next round

Q1. Tell me about yourself
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Q2. Experience about past job, process that you performed
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why should we hire you?
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Q4. Why are you looking for a change?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Q7. What are your strengths and weaknesses
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