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I applied via Referral and was interviewed before Jan 2023. There was 1 interview round.
Customer engagement is managed through effective communication, relationship building, and understanding their needs.
Regularly communicate with customers to understand their requirements and expectations
Build strong relationships by providing personalized and timely support
Proactively identify and address customer concerns or issues
Offer relevant solutions and recommendations based on their needs
Seek feedback and conti...
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I applied via Referral
I have 5 years of experience working with Pega, including designing and implementing automation solutions.
Designed and implemented automation solutions using Pega platform
Worked with various Pega tools and technologies
5 years of experience in Pega development
I am currently earning $80,000 and expecting a salary of $90,000.
Current salary: $80,000
Expected salary: $90,000
posted on 31 Jul 2024
posted on 5 Feb 2024
I applied via Approached by Company
Good. Technical job. Problem. Resolved.
I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.
20 mins for 1st part and 10 mins for 2nd part
ITSM stands for Information Technology Service Management.
ITSM is a set of policies, processes, and procedures for managing IT services.
It focuses on delivering value to customers through the management of IT services.
Examples of ITSM tools include ServiceNow, BMC Remedy, and Jira Service Desk.
System engineers are responsible for designing, implementing, and maintaining computer systems and networks.
Designing and implementing computer systems and networks
Troubleshooting and resolving technical issues
Collaborating with other team members to ensure system functionality
Monitoring system performance and security
Updating and upgrading systems as needed
I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.
I applied via Job Portal and was interviewed in Feb 2024. There were 2 interview rounds.
based on 3 interviews
Interview experience
based on 23 reviews
Rating in categories
8-10 Yrs
Not Disclosed
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