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OPPO Mobile Service Engineer Interview Questions and Answers for Experienced

Updated 12 Nov 2019

OPPO Mobile Service Engineer Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Q2. What is your work experience and in which field you have worked earlier.?
  • Q3. What is your strength and weakness?
  • Q4. How would you handle agitated customer?
  • Ans. 

    To handle an agitated customer, it is important to remain calm, empathize with their concerns, actively listen, offer solutions, and follow up.

    • Stay calm and composed

    • Empathize with the customer's frustration

    • Listen actively and attentively

    • Apologize for any inconvenience caused

    • Offer solutions or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q5. Do you have any experience of any CRM tool?
  • Ans. 

    Yes, I have experience with CRM tools.

    • I have worked with Salesforce CRM extensively in my previous role.

    • I am familiar with using CRM tools to manage customer interactions and track sales leads.

    • I have also used Microsoft Dynamics CRM to streamline customer support processes.

    • I have experience in customizing CRM workflows and creating reports to analyze customer data.

    • I am comfortable learning and adapting to new CRM tools

  • Answered by AI
  • Q6. What is reason for leaving previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly speaking,Please share accurate and correct detail.Reply your answer with honesty and truthfulness.If you don't know any answer reply honestly that you don't know.Please negotiate salary in hand.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Stge concepts, vSAN, RAID, basic testing, OS concepts, NVMe, SATA, SAS

Interview Questionnaire 

1 Question

  • Q1. All technical questions raised

I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They ask to many technical question and ask to code also

Round 2 - Aptitude Test 

They ask for your background and thing you learnt in your past

Interview Preparation Tips

Interview preparation tips for other job seekers - work hard on your interview. they ask too much technical question.

Senior Engineer Interview Questions & Answers

HARMAN user image SOUMYA P. BHOIN

posted on 19 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was interviewed for the position of ETL developer. There were total 4 rounds including the managerial discussion. First three rounds were purely technical discussions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was really smooth though it took full day. They used to complete all the rounds the same itself. And the best part is, you will know your feedback the same moment and next day itself the hr will have a discussion for CTC things.

I applied via LinkedIn and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Language related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an easy interview, just get your basics right
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Questiones based on past experience and projects
  • Q2. Reason for switching the job
  • Q3. Knowledge of CAD softwares
Round 3 - Technical 

(7 Questions)

  • Q1. What is sub cooling in air conditioning?
  • Ans. 

    Sub cooling in air conditioning is the process of cooling the refrigerant below its saturation temperature to improve system efficiency.

    • Sub cooling increases the efficiency of the air conditioning system by ensuring the refrigerant is in a liquid state before entering the expansion valve.

    • It helps in preventing flash evaporation of the refrigerant, which can lead to inefficiencies in the system.

    • Sub cooling is typically ...

  • Answered by AI
  • Q2. How is ISEER rating calculated
  • Ans. 

    ISEER rating is calculated based on the weighted average of the cooling performance of an air conditioner under different conditions.

    • ISEER = (Weighted Cooling Capacity at 100% load x 0.4) + (Weighted Cooling Capacity at 75% load x 0.2) + (Weighted Cooling Capacity at 50% load x 0.4)

    • The higher the ISEER rating, the more energy efficient the air conditioner is.

    • ISEER rating helps consumers compare the energy efficiency of...

  • Answered by AI
  • Q3. Draw the Refrigeration cycle
  • Ans. 

    The refrigeration cycle is a thermodynamic cycle used in refrigerators and air conditioning systems to transfer heat from a low temperature to a high temperature environment.

    • The cycle consists of four main components: compressor, condenser, expansion valve, and evaporator.

    • The refrigerant enters the compressor as a low-pressure gas and leaves as a high-pressure, high-temperature gas.

    • The high-pressure gas then flows into...

  • Answered by AI
  • Q4. Mainstream refrigerants used in household air conditioning
  • Ans. 

    Mainstream refrigerants used in household air conditioning include R-410A, R-22, and R-134a.

    • R-410A is a popular refrigerant known for its high efficiency and environmental friendliness.

    • R-22, although being phased out due to its ozone-depleting properties, is still commonly found in older air conditioning systems.

    • R-134a is commonly used in automotive air conditioning systems but can also be found in some household units

  • Answered by AI
  • Q5. Explain 1 ton cooling concept
  • Ans. 

    1 ton cooling concept refers to the amount of heat required to melt one ton of ice in a 24-hour period.

    • 1 ton of cooling is equal to 12,000 BTUs per hour

    • It is commonly used in the HVAC industry to measure the cooling capacity of air conditioning systems

    • For example, a 2-ton air conditioner can remove 24,000 BTUs of heat per hour

  • Answered by AI
  • Q6. Relation between current, voltage and power
  • Ans. 

    The relationship between current, voltage, and power is described by Ohm's Law, which states that current is directly proportional to voltage and inversely proportional to resistance.

    • Ohm's Law states that V = I * R, where V is voltage, I is current, and R is resistance.

    • Power (P) is calculated using the formula P = V * I, where P is power, V is voltage, and I is current.

    • In a circuit with a constant resistance, an increa...

  • Answered by AI
  • Q7. Conversion from BTU to watts and vice versa
  • Ans. 

    1 BTU is approximately equal to 0.29307107 watts. To convert BTU to watts, multiply by 0.29307107. To convert watts to BTU, divide by 0.29307107.

    • 1 BTU = 0.29307107 watts

    • To convert BTU to watts, multiply by 0.29307107

    • To convert watts to BTU, divide by 0.29307107

  • Answered by AI
Round 4 - Psychometric Test 

(1 Question)

  • Q1. No questions just test
Round 5 - HR 

(5 Questions)

  • Q1. Would you be comfortable to regularly work extra hours?
  • Q2. Introduction about yourself?
  • Q3. Why do you want to join LG/ consumer durable industry?
  • Q4. If your manager and colleagues are busy with work , how will you manage to learn the things from them?
  • Q5. Present Salary and expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. And make LG as your last option if you want to go in consumer durable industry.

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Only experience .

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
3
Average
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Coding Test 

1 hour - Trees, Array, Hashmap, DP, CP etc

Round 2 - Technical 

(1 Question)

  • Q1. Project discussion
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Explain k means algorithm
  • Ans. 

    K-means algorithm is a clustering algorithm that partitions data into k clusters based on similarity.

    • Iteratively assigns data points to the nearest cluster centroid

    • Calculates new centroids based on the mean of data points in each cluster

    • Repeats until centroids no longer change significantly

    • Used in data mining, image segmentation, and customer segmentation

  • Answered by AI
  • Q2. What process did you follow for data preprocessing
  • Ans. 

    I followed a systematic approach for data preprocessing including data cleaning, normalization, encoding, and feature scaling.

    • Performed data cleaning to handle missing values and outliers

    • Normalized numerical features to bring them to a similar scale

    • Encoded categorical variables using techniques like one-hot encoding

    • Applied feature scaling to ensure all features contribute equally to the model

  • Answered by AI

Skills evaluated in this interview

OPPO Interview FAQs

How to prepare for OPPO Mobile Service Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OPPO. The most common topics and skills that interviewers at OPPO expect are Service Engineering, Computer, Customer Service, English and Hindi.
What are the top questions asked in OPPO Mobile Service Engineer interview for experienced candidates?

Some of the top questions asked at the OPPO Mobile Service Engineer interview for experienced candidates -

  1. Do you have any experience of any CRM to...read more
  2. How would you handle agitated custom...read more

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OPPO Mobile Service Engineer Salary
based on 6 salaries
₹2.3 L/yr - ₹3.3 L/yr
9% more than the average Mobile Service Engineer Salary in India
View more details

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4.3/5

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