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Open Mind Services Interview Questions and Answers

Updated 15 Jun 2024

Open Mind Services Interview Experiences

Popular Designations

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What do you know about bpo
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business functions.

    • BPO services can be onshore,...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What do you know about bpo
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be delive...

  • Answered by AI
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself in the best way possible

Interview Preparation Tips

Interview preparation tips for other job seekers - English is must for non regional processes.
HR is very strict towards English Speaking skills.

Facility Executive Interview Questions asked at other Companies

Q1. What do you understand fire fighting system
View answer (3)

I applied via Jobhers.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. About myself
  • Q2. About my previous experience
  • Q3. About my family
  • Q4. How do I travel to work
  • Q5. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - I have done my bsc comp&sci in 2009
With experience of 7+years!
Currently working in open mind space as a customer relationship officer

Relationship Officer Interview Questions asked at other Companies

Q1. What are the types of accounts in a bank?
View answer (47)

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. What are your salary expectations?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Open Mind Services Customer Relationship Management Officer interview:
  • Self introduction
Interview preparation tips for other job seekers - If you are looking for only work experience its a suitable place.

Open Mind Services interview questions for popular designations

 Customer Relationship Management Officer

 (2)

 Customer Care Executive

 (1)

 Customer Relation Officer

 (1)

 Facility Executive

 (1)

 Relationship Officer

 (1)

I applied via Walk-in and was interviewed before Apr 2021. There was 0 interview round.

Interview Preparation Tips

Topics to prepare for Open Mind Services Customer Relationship Management Officer interview:
  • Self introduction
Interview preparation tips for other job seekers - If you are looking for only work experience its a suitable place.

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself, why do you want to join this company, what kind scope you are looking for future and what kind fo growth you can see here in our company.
  • Ans. 

    I am a dedicated and customer-oriented professional seeking to join your company for growth opportunities and to contribute to its success.

    • I have a strong background in customer service, with experience in resolving customer issues and building positive relationships.

    • I am attracted to your company's reputation for excellent customer service and innovative solutions.

    • I am looking for a role that offers opportunities for ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All I want to say is just stay confident, you will be selected or not it depends on you only, If you are a fresher just make a normal myself in the presentation and do it fluently it makes a nice impact on the listener whether you are a fresher or an experienced one it's only the first round that decides whether you are compatible for the job profile and in other rounds they will test your way of behaving and how you react to the situations upon the companies work.

Customer Relation Officer Interview Questions asked at other Companies

Q1. What are the languages you know?
View answer (11)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - Assignment 

Select the desired range.
Type the information into the first cell.
Press Enter to move to the next cell.
Type the appropriate information.
Repeat steps 3 and 4 until all information is entered.

Round 2 - Aptitude Test 

What are the report formats on Excel?
What keyboard shortcut can you use to increase the number of decimal places?
How can you edit the formula in a cell?
What is a . ...
How can you split a column into more columns?
What is a nested if function?
How can you resize a row or column?

Round 3 - Case Study 

Excel is a powerful and versatile tool that can assist in analyzing and presenting data effectively, particularly through the use of case studies. A case study is a detailed examination of a specific situation or problem in order to better understand the complexities involved.

Round 4 - Case Study 

Listen to information about the business problem and probe deeply or broadly with thoughtful questions posed to the interviewer while building rapport.
Think out loud and express your ideas concisely, responding quickly and confidently, and deal with the pressure of the interview process.

Round 5 - Assignment 

Excel is a spreadsheet program from Microsoft and a component of its Office product group for business applications. Microsoft Excel enables users to format, organize and calculate data in a spreadsheet.

Round 6 - Technical 

(7 Questions)

  • Q1. What is Microsoft Excel?
  • Ans. 

    Microsoft Excel is a spreadsheet program used for organizing, analyzing, and visualizing data.

    • Used for creating spreadsheets with rows and columns

    • Allows for data entry, calculations, and data analysis

    • Can create charts and graphs to visualize data

    • Commonly used in business for budgeting, forecasting, and data management

  • Answered by AI
  • Q2. Draw a marksheet in Excel
  • Ans. 

    Create a marksheet in Excel

    • Open Excel and create a new spreadsheet

    • Enter student names in one column and subjects in the top row

    • Enter marks for each student in the respective cells

    • Calculate total marks and percentage for each student

    • Format the cells to make the marksheet visually appealing

  • Answered by AI
  • Q3. Draw a employee salary sheet in excel
  • Ans. 

    Create an employee salary sheet in Excel

    • Open Excel and create a new spreadsheet

    • Enter employee names in one column

    • Enter corresponding salaries in another column

    • Format the sheet for clarity and professionalism

    • Save the file for future reference

  • Answered by AI
  • Q4. Draw a any chart in excel
  • Ans. 

    I created a bar chart in Excel to visualize sales data for the past year.

    • Open Excel and input the sales data into a spreadsheet

    • Select the data range and click on the 'Insert' tab

    • Choose 'Bar Chart' from the chart options and customize the chart as needed

  • Answered by AI
  • Q5. Draw a any chart with pie chart
  • Ans. 

    I will create a pie chart showing the distribution of sales by product category.

    • Collect data on sales for each product category

    • Calculate the percentage of total sales for each category

    • Use a pie chart to visually represent the distribution

    • Label each slice with the corresponding product category

  • Answered by AI
  • Q6. What is ms word ?
  • Ans. 

    MS Word is a word processing software developed by Microsoft for creating, editing, and formatting documents.

    • Word processing software by Microsoft

    • Used for creating, editing, and formatting documents

    • Includes features like spell check, grammar check, and templates

  • Answered by AI
  • Q7. What is powerpoint?
  • Ans. 

    PowerPoint is a software program used to create presentations with slides containing text, images, videos, and animations.

    • PowerPoint is part of the Microsoft Office suite.

    • Users can create slideshows with various multimedia elements.

    • It is commonly used for business presentations, educational purposes, and personal projects.

    • Slides can be customized with different layouts, themes, and transitions.

    • Presenters can use PowerP...

  • Answered by AI
Round 7 - Assignment 

What is ms word? Microsoft Word enables us to create professional-quality reports, documents, resumes, and letters. Unlike a plain text editor, Microsoft Word has highlights including grammar check, spell check, image support, text and font formatting, advanced page layout, HTML support, and more.

Round 8 - Case Study 

How to make a case study in word?
How to Use This Template
Identify an accomplishment you'd like to highlight, whether your own or someone else's (like a friend or client's)
Download the free Case Study Template in Microsoft Word, PDF, or Google Docs format.
Follow the instructions in the template and fill in the blanks, adding plenty of detail.

Round 9 - Aptitude Test 

A Microsoft Word test is a quiz that assesses a job candidate's proficiency with MS Word. It tests the ability to prepare a neat, error free document, checking key MS Word skills like creating new documents, formatting text, using tables and dynamic page layouts, and inserting images and bookmarks.

Interview Preparation Tips

Interview preparation tips for other job seekers - Join us in making a positive impact: Donate today!” “Be a part of the change: Give generously!” “Your support matters: Help us reach our fundraising goal!”
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. Palindrome code should design
  • Ans. 

    Palindrome code should be designed to check if a given string is the same forwards and backwards.

    • Create a function that takes a string as input

    • Remove any spaces and punctuation from the string

    • Reverse the string and compare it to the original string to check if it is a palindrome

  • Answered by AI
  • Q2. Regarding sql topics like joins and acid
  • Q3. Project explain and domain
  • Q4. Project explain and domain and internal working
  • Q5. Oops concepts and coding

Interview Preparation Tips

Interview preparation tips for other job seekers - Plzzzz don't join this worst company...they treat u like daily wages person
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Coding Test 

Total 5 rounds. 1. pen paper coding test at company location (1st one is two pointer and second one is pattern) 2. L1 techinical - oops concept two coding question and some java and advance java concept basic (find palindrome) 3. L2 techinical - two coding question, one puzzle, sql vs nosql, etc (build linked list using class, find min and max element in array), discussion on time complexity 4. L3 managerial round : one basic two loop question and optimmize it , printing pattern question, etc and time complecity 5. HR round- basic hr questions

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why are you interested in the role
  • Ans. 

    I am passionate about driving organizational effectiveness and employee engagement through strategic HR initiatives.

    • I have a strong background in HR strategy and business partnering

    • I enjoy collaborating with cross-functional teams to drive positive change

    • I am excited about the opportunity to make a meaningful impact on the organization's culture and performance

  • Answered by AI
  • Q3. Talking about Intersted in which things that do in free time

Interview Preparation Tips

Interview preparation tips for other job seekers - Recently, I had an interview experience that felt unprofessional. I was assured I was one of two shortlisted candidates for a role and encouraged to attend. After waiting for over 30 minutes, the HR representative finally conducted the interview but was dressed in casual nightwear, which left a poor impression. Such behavior from an HR professional does not reflect well on the company. I suggest researching thoroughly before investing your time and effort with organizations that may not prioritize professionalism in their recruitment process.

Open Mind Services Interview FAQs

How many rounds are there in Open Mind Services interview?
Open Mind Services interview process usually has 1-2 rounds. The most common rounds in the Open Mind Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Open Mind Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Open Mind Services. The most common topics and skills that interviewers at Open Mind Services expect are Communication Skills, English, Hindi, Customer Care and Customer Handling.

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Open Mind Services Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Open Mind Services Reviews and Ratings

based on 47 reviews

4.3/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

3.7

Salary

3.8

Job security

4.3

Company culture

3.6

Promotions

4.0

Work satisfaction

Explore 47 Reviews and Ratings
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