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Open Mind Services
4.3
based on 47 Reviews
Company Overview
Company Locations
Working at Open Mind Services
Company Summary
Open Mind Services provides outsourcing solutions for healthcare call centers, enhancing patient and hospital customer interactions through specialized services.
Overall Rating
4.3/5
based on 47 reviews
16% above
industry average
Highly rated for
Company culture, Work-life balance, Skill development
Work Policy
Monday to Saturday
49% employees reported
Strict timing
56% employees reported
No travel
71% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
4 employees reported
Professional degree assistance
2 employees reported
Office cab/shuttle
2 employees reported
Health insurance
1 employee reported
View detailed benefits
About Open Mind Services
Founded in2003 (22 yrs old)
India Employee Count51-200
Global Employee Count--
India HeadquartersGurgaon, India
Office Locations
--
Websiteopenmind.in
Primary Industry
Other Industries
--
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Open Mind Services Limited is a leading Healthcare Call Center Outsourcing company meeting demands in varied fields such as Medical Call Center, Hospital Customer Service, Hospital Call Centers, and Healthcare BPO.
We have a solution to any hospital outsourcing problem you may have- or your patients might encounter. We at Open Mind believe in the Philosophy of working for our clients, looking out for their pain areas, and working out an appropriate solution for them. We have expertise in both Voice and Non-Voice based activities especially in the field of Helpdesk management, customer care, and Patient Care (TeleMedicine)
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Open Mind Services Ratings
based on 47 reviews
Overall Rating
4.3/5
How AmbitionBox ratings work?
5
30
4
4
3
5
2
3
1
5
Category Ratings
4.3
Company culture
4.2
Work-life balance
4.2
Skill development
4.0
Work satisfaction
3.8
Job security
3.7
Salary
3.6
Promotions
Open Mind Services is rated 4.3 out of 5 stars on AmbitionBox, based on 47 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Open Mind Services Reviews
Top mentions in Open Mind Services Reviews
Compare Open Mind Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.3/5 based on 47 reviews | 3.7/5 based on 88.9k reviews | 3.7/5 based on 52.6k reviews | 3.5/5 based on 34.9k reviews |
Highly Rated for | Company culture Skill development Work-life balance | Job security Work-life balance | Job security | No highly rated category |
Critically Rated for | No critically rated category | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Work satisfaction |
Primary Work Policy | - | Work from office 80% employees reported | Hybrid 62% employees reported | Hybrid 49% employees reported |
Rating by Women Employees | 4.1 Good rated by 18 women | 3.8 Good rated by 25.7k women | 3.8 Good rated by 15.1k women | 3.5 Good rated by 9.9k women |
Rating by Men Employees | 4.5 Good rated by 22 men | 3.6 Good rated by 58k men | 3.7 Good rated by 35.1k men | 3.5 Good rated by 23.1k men |
Job security | 3.8 Good | 4.5 Good | 3.8 Good | 3.5 Good |
View more
Open Mind Services Salaries
Open Mind Services salaries have received with an average score of 3.7 out of 5 by 47 employees.
Customer Relationship Officer
(18 salaries)
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₹1.5 L/yr - ₹2.2 L/yr
Customer Care Executive
(18 salaries)
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₹1.2 L/yr - ₹2.5 L/yr
Customer Support Executive
(7 salaries)
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₹2 L/yr - ₹3.5 L/yr
Customer Service Executive
(7 salaries)
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₹1.1 L/yr - ₹2.5 L/yr
Center Manager
(6 salaries)
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₹7.5 L/yr - ₹8.5 L/yr
Team Lead
(5 salaries)
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₹2.9 L/yr - ₹4.6 L/yr
Customer Relation Officer
(5 salaries)
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₹1.7 L/yr - ₹2.1 L/yr
Senior Manager-HR
(4 salaries)
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₹4.1 L/yr - ₹8 L/yr
Assistant Team Leader
(4 salaries)
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₹2.2 L/yr - ₹2.8 L/yr
HR Manager
(4 salaries)
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₹3.4 L/yr - ₹6.8 L/yr
Open Mind Services Jobs
Popular Designations Open Mind Services Hires for
Process Associate
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Customer Care Executive
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Call Center Manager
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Open Mind Services FAQs
When was Open Mind Services founded?
Open Mind Services was founded in 2003. The company has been operating for 22 years primarily in the IT Services & Consulting sector.
Where is the Open Mind Services headquarters located?
Open Mind Services is headquartered in Gurgaon.
How many employees does Open Mind Services have in India?
Open Mind Services currently has approximately 70+ employees in India.
Does Open Mind Services have good work-life balance?
Open Mind Services has a work-life balance rating of 4.2 out of 5 based on 40+ employee reviews on AmbitionBox. 72% employees rated Open Mind Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Open Mind Services reviews for more details
Is Open Mind Services good for career growth?
Career growth at Open Mind Services is rated fairly well, with a promotions and appraisal rating of 3.6. 72% employees rated Open Mind Services 4 or above, while 28% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Open Mind Services reviews for more detailed insights.
What are the pros of working in Open Mind Services?
Working at Open Mind Services offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, skill development and work life balance, based on 40+ employee reviews on AmbitionBox.
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