Onward Technologies Inc Application Support Engineer Interview Questions and Answers

Q1. Brief about yourself. Projects you been into. Why you would like to change the organisation? What made you feel to opt Iris Software?
Add your answer

Q1. Monitoring tools like JIRA, Splunk, Servicenow. Cases and CRM tools like Salesforce, Dynamics 365, and any other. SQL queries. Logs collection and reading. Application validation and other patching activit...read more
Add your answer

Q1. Some Python basics. Some power shell scripting questions. Networking basics. Azure Monitoring.
Add your answer

Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.

Q1. Email writing , problem solving approach
Add your answer

Q1. Resume related questions to understand scope of work
Add your answer

Q1. Career related questions, situation oriented questions
Add your answer

Q1. Manager interview to know the candidate experience and expectations
Add your answer

Q1. Had Technical Interview
Add your answer

Q1. Discussion with manager
Add your answer

Q1. Had HR discussion one to one
Add your answer

Q1. Select from employees tables all those who don't work in any department.
Add your answer
Q2. What is a cursor and write a query
Ans. 
A cursor is a database object used to retrieve data from a result set one row at a time.
• A cursor is used to iterate through a result set.

• It can be used to update or delete rows in a table.

• Example query: DECLARE cursor_name CURSOR FOR SELECT column1, column2 FROM table_name;

• Example usage: OPEN cursor_name; FETCH NEXT FROM cursor_name INTO @variable1, @variable2;

• Example usage: CLOSE cursor_name; DEALLOCATE cursor_name;
Answered by AI
Add your answer
Q3. How early you can join
Add your answer

Coding plus aptitude

Code pairing round with one question and an hour to solve

Q1. Oops, dsa, java
Add your answer
Q2. Projesct related
Add your answer

Q1. Cultural fit round was kinda HR but more topics involved
Add your answer

Q1. Work Experience on Salesforce, Jira Tools and basic tools.
Add your answer
Q2. Over all experience in case and call handling.
Add your answer

Q1. Calling to get my credential reset?
Ans. Probing is essential to understand type of user calling, contact details and email address associated with access.
Answered Anonymously
Add your answer
Q2. Unable to access workspace getting error.
Ans. 
The user is unable to access their workspace due to an error.
• Check if the user's credentials are correct

• Verify if the workspace server is up and running

• Ensure there are no network connectivity issues

• Check for any recent updates or changes that may have caused the error
Answered by AI
View 1 more answer
Q3. How will you manage critical request?
Ans. 
I will prioritize critical requests based on impact and urgency, communicate with stakeholders, and escalate as needed.
• Prioritize critical requests based on impact and urgency

• Communicate with stakeholders to gather necessary information and set expectations

• Escalate to appropriate teams or management if needed

• Monitor progress and provide updates to stakeholders
Answered by AI
View 1 more answer
Q4. When can you join?
Add your answer

2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.

Long coding round - Paired with another thoughtworker

Q1. Questions on project
Add your answer
Q2. Frameworks related
Add your answer

Coding test contains 4 coding question easy to medium, Topic Array, String but DSA questions are in image formate first you have to decode the image then code.

Q1. Some question from resume project.
Add your answer
Q2. How we can improve this project
Add your answer
Q3. Add 20% discount code, Implement cashback
Ans. 
To add a 20% discount code and implement cashback in an application.
• Create a discount code field in the application where users can enter the code to avail 20% off.

• Calculate the discounted price by applying the 20% discount on the original price.

• Implement a cashback feature where users receive a certain percentage of the purchase amount back as cashback.

• Ensure that the cashback amount is credited to the user's account
Answered by AI
Add your answer