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GEP Worldwide Senior Application Support Engineer Interview Questions and Answers

Updated 31 Oct 2023

GEP Worldwide Senior Application Support Engineer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Email writing , problem solving approach
Round 3 - One-on-one 

(1 Question)

  • Q1. Resume related questions to understand scope of work
Round 4 - One-on-one 

(1 Question)

  • Q1. Career related questions, situation oriented questions
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager interview to know the candidate experience and expectations
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience on Salesforce, Jira Tools and basic tools.
  • Q2. Over all experience in case and call handling.
Round 3 - Technical 

(4 Questions)

  • Q1. Calling to get my credential reset?
  • Ans. Probing is essential to understand type of user calling, contact details and email address associated with access.
  • Answered Anonymously
  • Q2. Unable to access workspace getting error.
  • Ans. 

    The user is unable to access their workspace due to an error.

    • Check if the user's credentials are correct

    • Verify if the workspace server is up and running

    • Ensure there are no network connectivity issues

    • Check for any recent updates or changes that may have caused the error

  • Answered by AI
  • Q3. How will you manage critical request?
  • Ans. 

    I will prioritize critical requests based on impact and urgency, communicate with stakeholders, and escalate as needed.

    • Prioritize critical requests based on impact and urgency

    • Communicate with stakeholders to gather necessary information and set expectations

    • Escalate to appropriate teams or management if needed

    • Monitor progress and provide updates to stakeholders

  • Answered by AI
  • Q4. When can you join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Job Security is never and issue till date :)

Senior Application Support Engineer Interview Questions Asked at Other Companies

Q1. What is the defence in Financial or non Financial transactions.
Q2. How will you manage critical request?
Q3. How to Genrate Tranfer transaction report.
Q4. What the defence in a/c CC Nature & Advance A/C
Q5. Use of primary key & foreign key

Senior Application Support Engineer Jobs at GEP Worldwide

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Brief about yourself. Projects you been into. Why you would like to change the organisation? What made you feel to opt Iris Software?
Round 2 - Technical 

(1 Question)

  • Q1. Monitoring tools like JIRA, Splunk, Servicenow. Cases and CRM tools like Salesforce, Dynamics 365, and any other. SQL queries. Logs collection and reading. Application validation and other patching activit...
Round 3 - Technical 

(1 Question)

  • Q1. Some Python basics. Some power shell scripting questions. Networking basics. Azure Monitoring.
Round 4 - Case Study 

Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall experience was good, neither too difficult nor too easy. It was good 👍
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.

Round 2 - Coding Test 

Long coding round - Paired with another thoughtworker

Round 3 - Technical 

(2 Questions)

  • Q1. Questions on project
  • Q2. Frameworks related

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Had Technical Interview
Round 2 - One-on-one 

(1 Question)

  • Q1. Discussion with manager
Round 3 - HR 

(1 Question)

  • Q1. Had HR discussion one to one

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and Have Confidence.
Set and receive the expectations clearly.

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Select from employees tables all those who don't work in any department.
  • Q2. What is a cursor and write a query
  • Ans. 

    A cursor is a database object used to retrieve data from a result set one row at a time.

    • A cursor is used to iterate through a result set.

    • It can be used to update or delete rows in a table.

    • Example query: DECLARE cursor_name CURSOR FOR SELECT column1, column2 FROM table_name;

    • Example usage: OPEN cursor_name; FETCH NEXT FROM cursor_name INTO @variable1, @variable2;

    • Example usage: CLOSE cursor_name; DEALLOCATE cursor_name;

  • Answered by AI
  • Q3. How early you can join

Interview Preparation Tips

Interview preparation tips for other job seekers - Study basic questions thoroughly

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Brief about yourself. Projects you been into. Why you would like to change the organisation? What made you feel to opt Iris Software?
Round 2 - Technical 

(1 Question)

  • Q1. Monitoring tools like JIRA, Splunk, Servicenow. Cases and CRM tools like Salesforce, Dynamics 365, and any other. SQL queries. Logs collection and reading. Application validation and other patching activit...
Round 3 - Technical 

(1 Question)

  • Q1. Some Python basics. Some power shell scripting questions. Networking basics. Azure Monitoring.
Round 4 - Case Study 

Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall experience was good, neither too difficult nor too easy. It was good 👍
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Coding test contains 4 coding question easy to medium, Topic Array, String but DSA questions are in image formate first you have to decode the image then code.

Round 2 - Code Pairing 

(3 Questions)

  • Q1. Some question from resume project.
  • Q2. How we can improve this project
  • Q3. Add 20% discount code, Implement cashback
  • Ans. 

    To add a 20% discount code and implement cashback in an application.

    • Create a discount code field in the application where users can enter the code to avail 20% off.

    • Calculate the discounted price by applying the 20% discount on the original price.

    • Implement a cashback feature where users receive a certain percentage of the purchase amount back as cashback.

    • Ensure that the cashback amount is credited to the user's account

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ThoughtWorks Application Developer interview:
  • DSA
  • OOPS
Interview preparation tips for other job seekers - I had a very negative or wrost experiance with ThoughtWorks during the interview I was able to solve all code pairing programming question without any mistakes or not taking a single hints. It seemed like everything was going well. However after two days i received a rejection mail.

HR said that during the interview my thought process didn't align with the interviewer. Honestly, during the 2 hours of interview. They never mentioned any concerns about my approach or wanting more from me. They simply presented a problems and i solved then they moved on to the next one.

If they weren't happy with my approach, they should have told me to explain further or said that wanted a more optimal soltion something like.

As a fresher, handling such pressure is challenging, especially since we face more struggles than experienced candidates. If a company is not inclined to hire freshers, they should avoid accepting our applications and avoid playing with our emotions.

Interviewers Name: Deepti Sharma, Ajay Kumar
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Online hackerrank test

Round 2 - Technical 

(2 Questions)

  • Q1. Code pairing round
  • Q2. Solving a problem and improving it
Round 3 - Technical 

(1 Question)

  • Q1. Question on previous experience
Round 4 - HR 

(1 Question)

  • Q1. Basic HR questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good problem solving skills and a cool temper
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Domain modeling, oops, clean code

Round 2 - Technical 

(3 Questions)

  • Q1. General technical dicussions in resume
  • Q2. About project we worked on?
  • Q3. LLD system design question

GEP Worldwide Interview FAQs

How many rounds are there in GEP Worldwide Senior Application Support Engineer interview?
GEP Worldwide interview process usually has 4 rounds. The most common rounds in the GEP Worldwide interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for GEP Worldwide Senior Application Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at GEP Worldwide. The most common topics and skills that interviewers at GEP Worldwide expect are Application Support, Incident management, Troubleshooting, Business operations and IT Support.
What are the top questions asked in GEP Worldwide Senior Application Support Engineer interview?

Some of the top questions asked at the GEP Worldwide Senior Application Support Engineer interview -

  1. How will you manage critical reque...read more
  2. Unable to access workspace getting err...read more
  3. Email writing , problem solving appro...read more

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GEP Worldwide Senior Application Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
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GEP Worldwide Senior Application Support Engineer Salary
based on 92 salaries
₹5.9 L/yr - ₹10 L/yr
9% less than the average Senior Application Support Engineer Salary in India
View more details

GEP Worldwide Senior Application Support Engineer Reviews and Ratings

based on 13 reviews

3.2/5

Rating in categories

3.0

Skill development

2.5

Work-life balance

3.0

Salary

3.7

Job security

3.6

Company culture

2.8

Promotions

2.5

Work satisfaction

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