Karsun Solutions Senior Application Support Engineer Interview Questions, Process, and Tips

Finacle support banking issue

• Understand the issue faced by the user

• Check the logs for any errors

• Identify the root cause of the issue

• Provide a solution or workaround to resolve the issue

• Ensure proper communication with the user and stakeholders

Yes, I have experience with SQL databases.

• I am proficient in writing SQL queries to retrieve data from databases.

• I have experience in working with relational databases like MySQL, Oracle, and SQL Server.

• I am familiar with database management systems and can perform tasks like creating tables, views, and stored procedures.

• I have worked with data modeling tools like ERwin and can design database schemas.

• I am comfortable ...read more

After day end backup process, what is the next step?

• Verify the backup was successful

• Check for any errors or warnings during the backup process

• Ensure the backup files are stored in a secure location

• Perform any necessary maintenance on the backup system

• Update any relevant documentation

Central Eod refers to the end of day process that is performed centrally for an organization.

• Central Eod involves the processing of all end-of-day transactions for an organization from a central location.

• It ensures that all transactions are processed accurately and in a timely manner.

• Central Eod may involve the generation of reports and the updating of databases.

• Examples of organizations that may use central Eod includ...read more

The Next Day Begging process is a daily process that involves requesting for funds for the next day's operations.

• The process involves analyzing the previous day's expenses and projecting the expenses for the next day.

• The request for funds is then made to the appropriate department or individual.

• The process is important to ensure smooth operations and avoid any financial constraints.

• Examples of expenses that may be incl...read more

Main transaction report is a summary of all transactions processed within a specific time period.

• It provides an overview of the total number of transactions processed

• It includes details such as transaction type, amount, date and time

• It helps in identifying any discrepancies or errors in the transactions

• It is used for reconciliation and auditing purposes

• Examples include daily sales report, monthly financial report

A supplementary report is an additional report that provides further information or details about a particular topic.

• Supplementary reports are often used in research studies to provide additional data or analysis that was not included in the main report.

• They can also be used in business to provide additional information about a project or proposal.

• Supplementary reports should be clearly labeled and referenced in the ma...read more

Defence in financial or non-financial transactions refers to measures taken to prevent fraud, errors, or unauthorized access.

• Defence can include authentication and authorization processes to ensure only authorized users have access to sensitive information or transactions.

• Encryption can be used to protect data in transit or at rest.

• Monitoring and auditing can help detect and prevent fraudulent activity.

• Examples of defe...read more

To generate a transfer transaction report, follow these steps:

• Identify the data needed for the report, such as transaction date range, transfer type, and account information

• Extract the data from the database or transaction logs

• Organize the data into a clear and concise report format

• Include relevant details such as transaction ID, amount, and status

• Ensure the report is accurate and up-to-date

Defence in a/c CC Nature & Advance A/C

• CC Nature stands for Cash Credit Nature which is a type of loan provided by banks to their customers for their working capital requirements

• Advance A/C refers to the account where the bank provides an advance to the customer against their securities or collateral

• The defence in these accounts refers to the measures taken by the bank to protect themselves from any potential losses or ...read more

Bank deposits and loans can provide financial benefits.

• Bank deposits can earn interest, providing a source of passive income.

• Loans can provide access to funds for investments or purchases.

• Using loans to invest in assets that appreciate in value can result in significant returns.

• Deposits and loans can also help establish creditworthiness and improve credit scores.