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Old Navy Interview Questions and Answers

Updated 20 Nov 2024

Old Navy Interview Experiences

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3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you know about the company?
  • Q2. Why do you want to work here?
  • Ans. 

    I am passionate about sales and believe in the company's products and values.

    • I have a strong background in sales and enjoy building relationships with clients.

    • I admire the company's innovative products and commitment to customer satisfaction.

    • I am excited about the opportunity to contribute to a successful team and grow professionally.

  • Answered by AI

Sales Representative Interview Questions asked at other Companies

Q1. What is account opening process ?
View answer (2)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

3 people interviewed at the same time as me

Round 2 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Salary expectations

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??
View answer (6)

I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions about yourself
  • Q2. Do you know anything about fashion

Interview Preparation Tips

Interview preparation tips for other job seekers - Super easy . Just be yourself and answer the questions .

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??
View answer (6)

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Share details of your previous job.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is sales and what do you think about sales
  • Ans. 

    Sales is the process of convincing potential customers to buy a product or service.

    • Sales involves identifying customer needs and providing solutions

    • It requires effective communication and persuasion skills

    • Sales is important for the growth and success of a business

    • Examples include selling cars, insurance, or software

  • Answered by AI
  • Q2. When the customer speaks rude what will be your response
  • Ans. 

    I will remain calm and professional, and try to understand the root of their frustration.

    • Acknowledge their frustration and apologize for any inconvenience

    • Listen actively to their concerns and try to empathize with their situation

    • Offer solutions or alternatives to address their issue

    • If necessary, involve a manager or supervisor to assist in resolving the situation

    • Maintain a positive attitude and avoid taking their behav

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - sales is a interchange of product ,it is making connection between customer and sales man
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about ur self? What's your hobbies? Where are u from ?As im from lucknow but satying in delhi for past 4 months so they ask me delhi is good or lucknow, I said lucknow with an appropriate reason...
  • Q2. What are important pillars of sales -they are Active listening, professionalism in communication , patience, be polite these are some and u can add many others . Last questions was sell me this pen , ...

Interview Preparation Tips

Topics to prepare for Lenskart Sales Associate interview:
  • Sales Strategy
  • Sales
Interview preparation tips for other job seekers - Be confident during interview don't fumble, interview was very easy they ask just basics things to check your communications skills 😀 that's it.
All the best.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Just to describe your previous office work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. What types of lenses are available at Lenskart?
  • Q2. What is the formula for calculating Net Promoter Score (NPS)?
  • Ans. 

    Net Promoter Score (NPS) measures customer loyalty through survey responses on a scale of 0-10.

    • NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

    • Promoters are respondents who score 9-10, indicating high loyalty.

    • Detractors score 0-6, indicating dissatisfaction.

    • Passives score 7-8 and do not directly affect the NPS calculation.

    • Example: If 60% are Promoters and 20% are Detractor

  • Answered by AI
  • Q3. What is the pricing structure for lenses?
  • Ans. 

    Lenses pricing varies based on type, material, coatings, and prescription needs.

    • Basic single vision lenses typically range from $100 to $200.

    • Progressive lenses can cost between $250 and $600, depending on features.

    • Specialty lenses, like those for astigmatism, may add $50 to $150.

    • Coatings such as anti-reflective or blue light filtering can add $30 to $100.

  • Answered by AI
  • Q4. What is the procedure for handling the billing process?
  • Ans. 

    The billing process involves accurate transaction recording, payment processing, and customer communication.

    • 1. Verify the items purchased: Ensure all items are scanned correctly and match the customer's order.

    • 2. Calculate the total: Add up the prices, including taxes and discounts, to determine the final amount.

    • 3. Present the bill: Clearly communicate the total amount due to the customer, breaking down the costs if nec...

  • Answered by AI
  • Q5. What materials are typically used in the production of frames?
  • Ans. 

    Frames are made from various materials, each offering unique benefits for durability, aesthetics, and functionality.

    • Wood: Commonly used for its natural look and strength; examples include oak and pine.

    • Metal: Aluminum and stainless steel are popular for their durability and modern appearance.

    • Plastic: Lightweight and versatile; often used in budget-friendly frames.

    • Composite: Made from a mix of materials, offering a balan

  • Answered by AI
  • Q6. What brands are available at Lenskart?
  • Ans. 

    Lenskart offers a wide range of eyewear brands, catering to various styles and budgets.

    • Lenskart's own brand: Lenskart offers stylish and affordable eyewear under its own label.

    • Premium brands: They carry high-end brands like Ray-Ban and Oakley for luxury seekers.

    • Fashion-forward options: Brands like Vogue Eyewear and Carrera are available for trendy styles.

    • Kids' collection: Lenskart also features brands like Disney for c...

  • Answered by AI
  • Q7. What is the exchange policy for sunglasses and eyeglasses?
  • Ans. 

    Our exchange policy for sunglasses and eyeglasses allows for hassle-free returns within a specified period under certain conditions.

    • Exchanges are accepted within 30 days of purchase with a valid receipt.

    • Items must be in original condition, unworn, and with all tags attached.

    • Prescription eyeglasses can be exchanged if there is a manufacturing defect.

    • Sunglasses with scratches or damage may not be eligible for exchange un

  • Answered by AI
  • Q8. What are the insurance policies related to frames at Lenskart?
  • Ans. 

    Lenskart offers various insurance policies for frames, ensuring customer satisfaction and protection against damages.

    • Lenskart provides a warranty on frames, covering manufacturing defects.

    • Customers can opt for accidental damage protection, which covers repairs or replacements.

    • Some policies may include coverage for scratches or breakage within a specified period.

    • Example: If a frame breaks within 6 months due to accident

  • Answered by AI
  • Q9. What are the different types of membership and their benefits?
  • Ans. 

    Membership types vary by organization, offering benefits like discounts, exclusive access, and rewards tailored to member needs.

    • Basic Membership: Offers essential benefits like access to services and products at standard rates.

    • Premium Membership: Includes additional perks such as discounts, priority service, and exclusive events.

    • Family Membership: Provides benefits for multiple family members, often at a reduced rate c...

  • Answered by AI
  • Q10. What are the various types of shapes available in spectacles and sunglasses?
  • Ans. 

    Spectacles and sunglasses come in various shapes, each catering to different styles and face shapes.

    • Round: Soft curves, suitable for angular faces. Example: John Lennon glasses.

    • Square: Bold and structured, ideal for round faces. Example: Ray-Ban Wayfarers.

    • Aviator: Teardrop shape, originally designed for pilots. Example: Classic aviators by Ray-Ban.

    • Cat-eye: Upswept outer edges, popular in vintage styles. Example: Cat-ey...

  • Answered by AI
  • Q11. What is the difference between bifocal lenses and progressive lenses?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking temporary employment, this company may be a viable option; however, growth opportunities are limited. From the outset, you will face significant pressure, as the manager has mentioned that you will be placed on a daily Performance Improvement Plan (PIP). While the company has potential, the leadership has negatively impacted the work environment, resulting in warning letters being issued for minor issues. There is no real incentive; it is merely for name's sake.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How will you handel a dissatisfied customer?
  • Q2. Salary Expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous, Be real, Easy to crack Interview, Salary is not too much, think before you choose
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. # Tell me about yourself
  • Q2. # What is your hobbies
  • Q3. # How you came to know about lenskart, who referred you
  • Q4. # What do you know about lenskart
Round 3 - Group Discussion 

Some demonstration of sales role and short description of lenskart

Round 4 - Test 

(1 Question)

  • Q1. We were taught all about there product, what type of services we provide and vision of the Lenskart. Where twice a week we were tested twice a week which were also final round of Screening

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about lenskart in every way from internet, trust me mostly the thing you will learn or going to apply in job, will helpful. where the pressure will decrease a lot during training

Old Navy Interview FAQs

How many rounds are there in Old Navy interview?
Old Navy interview process usually has 1-2 rounds. The most common rounds in the Old Navy interview process are One-on-one Round, Resume Shortlist and Group Discussion.

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Old Navy Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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