Okaya Power Customer Service Associate Interview Questions and Answers

I can communicate with customers in multiple languages.

• I am fluent in English, Spanish, and French.

• I can also communicate in basic Mandarin and German.

• I have experience using translation tools for other languages.

• Being multilingual helps me cater to a diverse customer base.

Yes, I am able to handle customer's queries.

• I have experience in handling customer queries in my previous role as a customer service representative.

• I am skilled in active listening and empathizing with customers to understand their concerns.

• I am knowledgeable about the products/services offered and can provide accurate information to customers.

• I am proficient in using customer service software and tools to efficiently ...read more