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NTT Lead WFM Interview Questions and Answers

Updated 9 Jun 2021

NTT Lead WFM Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Forecasting and Planning
  • Q2. Forecasting techniques
  • Ans. 

    Forecasting techniques involve using historical data and statistical models to predict future demand.

    • Time series analysis

    • Regression analysis

    • Exponential smoothing

    • Moving averages

    • Seasonal decomposition

    • Judgmental forecasting

    • Collaborative forecasting

  • Answered by AI
  • Q3. Planing calculation

Interview Preparation Tips

Interview preparation tips for other job seekers - It was over all Good experience

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If Servise Level goes down, what would be the reason behind.
  • Ans. 

    Service Level may go down due to various reasons.

    • Insufficient staffing or resources

    • High call volume or increased workload

    • Technical issues or system failures

    • Ineffective scheduling or forecasting

    • Agent absenteeism or attrition

    • Inadequate training or skill gaps

    • Poor call handling or longer handle times

    • Unexpected events or emergencies

    • Lack of prioritization or focus on service level goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember just give enough answer what they want to hear from you. Don't explain a much but explain the key things

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. What do you know about our company?
  • Q4. Are u willing to relocate?
  • Q5. What are your educational qualifications?
  • Q6. What are your technical skills?
  • Q7. How can you define you are a different person from others?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and maintain good communication skills and eye contact with the interviewer.

Interview Questionnaire 

1 Question

  • Q1. Questions on data structures

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)

Interview Questionnaire 

2 Questions

  • Q1. Tell me your roles and responsibility currently handling in your organization.
  • Q2. Why do you looking for change?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Prepare and attend the interview
2.Be always in calm and relaxed mode even you not prepared anything for interview.
3.Answer slowly and clearly.
4.If you are not able to answer for some questions, tell that you are not sure about that concept and try to give an answer.
5.Have a smile in face. Don't get panic.
6.Take a long breath b4 attending the interview.

Contact me on XXXXX if you have more questions and need help.

I applied via Superset and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude consists of general thinking, pseudo code, and game aptitude

Round 2 - Technical 

(3 Questions)

  • Q1. Resume mentioned technologies are going to ask you in the interview.
  • Q2. Any knowledge about web technologies and questions on Angular, JavaScript and java.
  • Q3. How would you manage your team. If you are on leave and you don't find any network to connect with them.
  • Ans. 

    Delegate responsibilities and establish clear communication channels for team members to handle situations in my absence.

    • Assign clear roles and responsibilities to each team member

    • Establish communication channels and protocols for emergencies

    • Ensure team members have access to necessary resources and information

    • Provide training and support to team members to handle unexpected situations

    • Regularly check in with team membe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you perform well. Try mock interviews before your main interview. Try to fill out the resume with the technologies that you know well.

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is flexbox
  • Ans. 

    Flexbox is a CSS layout module that allows for flexible and responsive web design.

    • Flexbox allows for easy alignment and positioning of elements within a container.

    • It uses a set of properties to define the layout, such as display: flex and flex-direction.

    • Flexbox is particularly useful for creating responsive designs that adapt to different screen sizes.

    • It can also be used in combination with other CSS layout modules, su...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexbox is a layout model that allows elements to align and distribute space within a container. Using flexible widths and heights, elements can be aligned to fill a space or distribute space between elements, which makes it a great tool to use for responsive design systems.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Test on Code aptide adn resoning

Round 3 - Technical 

(1 Question)

  • Q1. Java c sql project dbms
Round 4 - HR 

(1 Question)

  • Q1. Personal questions shifts bond family details

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and answer crctly and ready to take challenges

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic mathematical questions

Round 2 - Technical 

(2 Questions)

  • Q1. What was your last sem project ? write code for fibonacci series write code for swapping two numbers
  • Ans. 

    I wrote code for Fibonacci series and swapping two numbers in my last semester project.

    • For Fibonacci series, I used a loop to generate the series up to a given number.

    • For swapping two numbers, I used a temporary variable to store one value while swapping the other.

    • Both codes were written in C++ language.

    • I also added error handling to ensure the input values were valid.

  • Answered by AI
  • Q2. Write code to find if input is palindrome tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers interview the technical round will be all about your past project ,the technology you are aware about and your overall education and interests.

Skills evaluated in this interview

NTT Interview FAQs

What are the top questions asked in NTT Lead WFM interview?

Some of the top questions asked at the NTT Lead WFM interview -

  1. Forecasting techniq...read more
  2. Forecasting and Planni...read more
  3. Planing calculati...read more

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