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NTT Data Information Processing Services IT Service Desk Analyst Interview Questions and Answers

NTT Data Information Processing Services IT Service Desk Analyst Interview Experiences

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IT Service Desk Analyst Interview Questions & Answers

user image Anonymous

posted on 31 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is exchange server
  • Ans. 

    Exchange Server is a Microsoft email server solution that provides email, calendar, contacts, and task management functionalities.

    • Microsoft email server solution

    • Provides email, calendar, contacts, and task management

    • Used for communication and collaboration within organizations

    • Answered by AI
    Add your answer
  • Q2. What is OST and PST
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Outlook Offline Storage Table and is used for offline access to email data.

    • PST stands for Personal Storage Table and is used to store email data locally on a user's computer.

    • OST files are typically used in conjunction with Exchange Server for offline access to emails.

    • PST files can be imported/exported to backup or transfer email d

    • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Salary discusion
    • Add your answer
  • Q2. Explain about you
  • Ans. 

    I am a dedicated IT professional with strong problem-solving skills and a passion for helping others.

    • Over 5 years of experience in IT support roles

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills for assisting users remotely or in person

    • Certified in ITIL Foundation for IT Service Management

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - done

Skills evaluated in this interview

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Interview questions from similar companies

IT Service Desk Analyst Interview Questions & Answers

NTT Data user image Anonymous

posted on 31 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is exchange server
  • Ans. 

    Exchange Server is a Microsoft email server solution that provides email, calendar, contacts, and task management functionalities.

    • Microsoft email server solution

    • Provides email, calendar, contacts, and task management

    • Used for communication and collaboration within organizations

    • Answered by AI
    Add your answer
  • Q2. What is OST and PST
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Outlook Offline Storage Table and is used for offline access to email data.

    • PST stands for Personal Storage Table and is used to store email data locally on a user's computer.

    • OST files are typically used in conjunction with Exchange Server for offline access to emails.

    • PST files can be imported/exported to backup or transfer email d

    • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Salary discusion
    • Add your answer
  • Q2. Explain about you
  • Ans. 

    I am a dedicated IT professional with strong problem-solving skills and a passion for helping others.

    • Over 5 years of experience in IT support roles

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills for assisting users remotely or in person

    • Certified in ITIL Foundation for IT Service Management

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - done

Skills evaluated in this interview

IT Service Desk Analyst Interview Questions & Answers

Kyndryl user image Anonymous

posted on 6 Jun 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What was the work experience and what was previous process?
    • Add your answer
  • Q2. Introduction about myself and asked about the company details
    • Add your answer

Service Desk Engineer Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reading comrehensions, mathematics basic level, reasoning, blood relation questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice is only key

Service Desk Engineer Interview Questions & Answers

UST user image Anonymous

posted on 13 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Basics of your working to check your confidence and knowledge.

Round 3 - Technical 

(1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Introduction and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.

Desktop Support Engineer Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 4 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 21 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Health management information system

Round 3 - Group Discussion 

Information details

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm glad to share my details of how o work with a company desktop support Associate like as a part of hp in medd health management information system.

Senior Technical Support Engineer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 22 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days

Service Desk Engineer Interview Questions & Answers

Publicis Sapient user image Rohit Nagpal

posted on 7 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
    • Add your answer
  • Q2. Skills that a candidate aquire
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
    • Add your answer
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks
    • Add your answer

Service Desk Engineer Interview Questions & Answers

NTT Data user image Anonymous

posted on 9 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
No response
Round 1 - Aptitude Test 

1st round was aptitude

Round 2 - Group Discussion 

After 1 month there was a GD round .

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction , Communication check
    • Add your answer
  • Q2. Computer Networking questions
    • Add your answer

IT Service Desk Analyst Interview Questions & Answers

Kyndryl user image Anonymous

posted on 6 Jun 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What was the work experience and what was previous process?
    • Add your answer
  • Q2. Introduction about myself and asked about the company details
    • Add your answer
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NTT Data Information Processing Services IT Service Desk Analyst Salary
based on 6 salaries
₹3.5 L/yr - ₹4.6 L/yr
7% less than the average IT Service Desk Analyst Salary in India
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