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Novac Technology Solutions IT Support Officer Interview Questions and Answers

Updated 7 Feb 2025

Novac Technology Solutions IT Support Officer Interview Experiences

Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 25 Mar 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Dora process
  • Ans. 

    DORA process stands for Define, Obtain, Review, and Assess. It is a method used in IT support to troubleshoot and resolve technical issues.

    • Define the problem by gathering information from the user

    • Obtain relevant data and perform initial troubleshooting

    • Review the information and analyze possible causes

    • Assess the situation and implement a solution

    • Answered by AI
    Add your answer
  • Q2. What is BSOD error ? How to solve this error.
  • Ans. 

    BSOD (Blue Screen of Death) error is a system error that causes a blue screen to appear on Windows computers, indicating a critical system error.

    • BSOD error is a system error that causes a blue screen to appear on Windows computers

    • It indicates a critical system error that needs to be resolved

    • Common causes of BSOD errors include hardware issues, driver conflicts, and software problems

    • To solve BSOD error, you can try rest...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Engineer- Customer Support Interview Questions & Answers

Nutanix user image Anonymous

posted on 8 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There were 50 questions about Computer Networks.

Round 3 - Technical 

(3 Questions)

  • Q1. It was Technical Interview 1
    • Add your answer
  • Q2. Question on Data communication.
    • Add your answer
  • Q3. Diff between DBMS and Excel.
  • Ans. 

    DBMS is a software system that manages databases, while Excel is a spreadsheet program used for data analysis and visualization.

    • DBMS is used to store, retrieve, and manage data in a structured format, while Excel is used for data analysis and visualization.

    • DBMS allows for multiple users to access and manipulate data simultaneously, while Excel is typically used by a single user at a time.

    • DBMS supports complex queries a...

    • Answered by AI
    Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Technical Round 2
    • Add your answer
  • Q2. Questions on SQL , Oops etc.
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Atlast HR round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication skills.

Skills evaluated in this interview

Engineer- Customer Support Interview Questions & Answers

Atlassian user image Anonymous

posted on 27 Sep 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Java, OS, Network, Database all these areas has been covered in the interview
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 30 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. What is full form of mpls.
  • Ans. 

    MPLS stands for Multiprotocol Label Switching.

    • MPLS is a protocol used in computer networks to improve the speed and efficiency of data transmission.

    • It operates at the network layer of the OSI model and is used to route packets based on labels instead of IP addresses.

    • MPLS allows for the creation of virtual private networks (VPNs) and traffic engineering.

    • It provides quality of service (QoS) capabilities by prioritizing c...

    • Answered by AI
    View 1 more answer
  • Q2. Network layer working
  • Ans. 

    The network layer is responsible for routing and forwarding data packets across different networks.

    • The network layer operates at the third layer of the OSI model.

    • It provides logical addressing and routing of data packets.

    • Network layer protocols include IP (Internet Protocol) and ICMP (Internet Control Message Protocol).

    • Routers are the primary devices that operate at the network layer.

    • Example: When you send an email fro...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was not asked much question. But out Of all the questions I asked I gave the answer I knew, which I didn't know or Did not give.

Skills evaluated in this interview

More about working at Novac Technology Solutions

Novac Technology Solutions Interview FAQs

How many rounds are there in Novac Technology Solutions IT Support Officer interview?
Novac Technology Solutions interview process usually has 2 rounds. The most common rounds in the Novac Technology Solutions interview process are Assignment and Technical.
What are the top questions asked in Novac Technology Solutions IT Support Officer interview?

Some of the top questions asked at the Novac Technology Solutions IT Support Officer interview -

  1. System diagnos...read more
  2. Window installat...read more

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