NJ India Invest Senior Executive - CRM Interview Questions and Answers

Q1. I am eligible to work in banking sector hence I worked with HSBC and JP Morgan earlier.
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Q2. You can just let me know the process structure and explain me in one attempt. I can be able to handle all the queries in an easy manner. Please do the needful. Thankyou.
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Q1. Are you comfortable for this job
Ans. 
Yes, I am comfortable for this job as I have extensive experience in sales and a proven track record of exceeding targets.
• I have X years of experience in sales, including roles where I consistently exceeded targets

• I am confident in my ability to build and maintain relationships with clients

• I am comfortable with cold calling and networking to generate leads

• I am familiar with CRM systems and other sales tools to track pr
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Q2. This is a sales job so you can do a field job
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Q1. Tell me about yourself Next 5-year plan
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Behavioral assessment with multiple-choice questions

Q1. Previous job responsibilities
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Q2. Tell me about yourself, Family background, education, etc.
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Q1. Tell me about yourself
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Q2. What is about your abilities
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve customer issues

• Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations
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Q1. Why this job change reason?
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Q2. What is the best salary in field sale job?
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Q1. Tell me about ur self
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Q2. Pick up a topic and speak 1 min
Ans. 
The importance of effective communication in customer service
• Clear and concise communication helps in understanding customer needs

• Active listening shows empathy and builds rapport with customers

• Timely responses and follow-ups demonstrate professionalism

• Language and tone should be appropriate for the situation

• Feedback from customers can help improve communication strategies
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Test was about 6-7 sections

Q1. It was quite good. practical questions were asked
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Q1. Basics of accounting
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