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Axis Direct Senior Executive - CRM Interview Questions and Answers

Updated 23 Jun 2024

Axis Direct Senior Executive - CRM Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Something apart from you CV

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to Salas credit card ???
  • Ans. 

    Sales of credit cards can be done through various channels such as online, in-person, or over the phone.

    • Credit card sales require knowledge of the product and its benefits

    • Identify potential customers and their needs

    • Offer incentives such as sign-up bonuses or rewards programs

    • Provide clear and concise information about fees and interest rates

    • Ensure compliance with regulations and company policies

    • Follow up with customers ...

  • Answered by AI
  • Q2. How to handal customer ?
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand their needs and concerns

    • Show empathy and understanding towards their situation

    • Provide solutions to their problems and offer alternatives

    • Maintain a positive attitude and be patient

    • Follow up with them to ensure their satisfaction

  • Answered by AI
  • Q3. How to usde credit card??
  • Ans. 

    Using a credit card is simple and convenient.

    • Swipe or insert the card into the card reader

    • Enter the amount to be charged

    • Sign the receipt or enter your PIN

    • Make sure to pay off the balance on time to avoid interest charges

    • Protect your card and personal information from fraud

  • Answered by AI
  • Q4. How to take benifit on customer ??
  • Ans. 

    Taking benefit from customers is unethical and not recommended in sales.

    • Sales should focus on providing value to customers

    • Building long-term relationships with customers is more important than short-term gains

    • Offering personalized solutions to customers can increase their satisfaction and loyalty

    • Providing excellent customer service can lead to positive word-of-mouth and referrals

    • Being transparent and honest with custom...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking and tell to answer

I appeared for an interview in Jun 2021.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my previous work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - I shared the details of that work with them.

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Describe a project which you consider your best work and explain approach behind your rationale and assumptions
  • Q2. What could have been other approaches to do same job
  • Ans. 

    Other approaches to the same job could include automation, outsourcing, or reorganizing the team.

    • Automation: Implementing technology to streamline processes and reduce manual labor.

    • Outsourcing: Hiring a third-party company to handle certain tasks or responsibilities.

    • Reorganizing the team: Restructuring roles and responsibilities to optimize efficiency and productivity.

    • Example: Automating inventory management to reduce ...

  • Answered by AI
  • Q3. ML gradient boosting algorithm related questions
  • Q4. Logistic regression related questions
  • Q5. Banking products knowledge was checked.... Like transactor, revolver, defaulter etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare CV thoroughly, have good understanding of algorithms and analytical approaches taken by you. Strengths weakness, why HSBC, why switch to banking domain. Be prepared for logical thinking based questions during round with senior mgmt. Prepare convincing answers and be smart in tackling difficult questions. Don't beat around the bush if you don't know something or you forgot. Be ready with things you would need to explain a project, keep numbers handy. Last but not the least don't fake your experience.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Case Study 

Need to know about Process knowledge

Round 2 - One-on-one 

(1 Question)

  • Q1. Need to know about Technical aspects
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion and Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s not Citi bank completely accomplished by TCS mind

Interview Questionnaire 

1 Question

  • Q1. Question regarding SQL basic

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Profile based /process related
Round 3 - One-on-one 

(1 Question)

  • Q1. Profile based/Process related
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Compensation negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Sodexo/insurance/transport are on top of ctc

I applied via Campus Placement and was interviewed in Dec 2016. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Oops concept!
  • Q2. Where do you see yourself in two years?
  • Ans. 

    In two years, I see myself excelling in my role as Assistant Manager, leading a team to success and contributing to the growth of the company.

    • Continuing to develop my leadership skills through training and hands-on experience

    • Taking on more responsibilities and projects to showcase my abilities

    • Building strong relationships with my team members and other departments to foster collaboration

    • Contributing innovative ideas to...

  • Answered by AI
  • Q3. How good are you compared to the people waiting outside?
  • Ans. 

    I believe I am well-equipped with the necessary skills and experience to excel in this role compared to the other candidates.

    • I have X years of experience in a similar role, giving me a strong understanding of the responsibilities and challenges involved.

    • I have a proven track record of successfully leading teams and achieving targets, showcasing my ability to drive results.

    • I possess excellent communication and problem-s...

  • Answered by AI
  • Q4. Why this job? Why not higher studies?
  • Ans. 

    I am passionate about gaining practical experience and contributing to a team's success. I believe this job will provide me with valuable skills and opportunities for growth.

    • I believe gaining practical experience in a professional setting will benefit me more than pursuing higher studies at this time

    • I am excited about the opportunity to work with a team and contribute to the success of the company

    • I see this job as a ch...

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: They didn't ask too many technical questions. The interviewer wanted to know if I was genuinely interested in the profile. That's all.
Tips: Stay calm. Don't get stuck up on any topic for too long. Make sure you talk enough. Make sure the interviewer feels that you're a perfect fit for the profile.

Round: HR Interview
Experience: It was mostly HR questions. They just wanted to make sure they're making a right choice in investing you, (long term). To see if we're flexible enough to get along with the team there.
Tips: Give your best. Don't stammer.

Skills: Team Player, Hardwork, Management Skills
College Name: IIT Madras

I applied via Campus Placement and was interviewed in Dec 2016. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Practical use of linked list, classes and structures
  • Ans. 

    Linked lists, classes, and structures are used to organize and manage data in a flexible and efficient manner.

    • Linked lists are used to store and manipulate collections of data where the order is important.

    • Classes and structures are used to define custom data types with their own properties and methods.

    • Linked lists can be implemented using classes or structures to create nodes that hold data and references to other node...

  • Answered by AI
  • Q2. How do you reverse the digits of an integer in an optimal way?
  • Ans. 

    To reverse the digits of an integer, convert it to a string, reverse the string, and convert it back to an integer.

    • Convert the integer to a string

    • Reverse the string

    • Convert the reversed string back to an integer

  • Answered by AI
  • Q3. Tell me about yourself
  • Ans. 

    Experienced professional with a background in retail management and a passion for team leadership and customer service.

    • Over 5 years of experience in retail management

    • Strong leadership skills with a focus on team development

    • Customer service oriented with a track record of exceeding sales targets

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q4. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong leadership skills and attention to detail. My weaknesses include a tendency to take on too much at once.

    • Strengths: strong leadership skills

    • Strengths: attention to detail

    • Weaknesses: tendency to take on too much at once

  • Answered by AI
  • Q5. How would you friends give you feedback and how would they describe you?
  • Ans. 

    My friends would describe me as approachable, reliable, and always willing to help.

    • Approachable - I am always there to listen and offer support to my friends.

    • Reliable - My friends know they can count on me to follow through on my commitments.

    • Willing to help - I am always ready to lend a hand or offer advice whenever my friends need it.

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Tips: Stay confident. Revise data structures and algorithms, C++/Java

College Name: IIT Madras

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Dec 2016. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Oops concept!
  • Q2. Where do you see yourself in two years?
  • Ans. 

    In two years, I see myself excelling in my role as Assistant Manager, leading a team to success and contributing to the growth of the company.

    • Continuing to develop my leadership skills through training and mentorship programs

    • Taking on more responsibilities and projects to showcase my capabilities

    • Building strong relationships with my team members and colleagues to foster a positive work environment

    • Contributing innovativ...

  • Answered by AI
  • Q3. How good are you compared to the people waiting outside?
  • Ans. 

    I believe I am highly qualified for the position based on my experience, skills, and dedication to the role.

    • I have X years of experience in a similar role, which has equipped me with the necessary skills and knowledge to excel as an Assistant Manager.

    • I have a proven track record of successfully leading teams, implementing strategies, and achieving targets.

    • I am dedicated, hardworking, and always strive for excellence in...

  • Answered by AI
  • Q4. Why this job? Why not higher studies?
  • Ans. 

    I am passionate about gaining practical experience and contributing to a team, rather than pursuing further academic studies.

    • I believe that hands-on experience in a professional setting will provide me with valuable skills and knowledge.

    • I am eager to apply my academic learning in a real-world environment and make a tangible impact.

    • I see this job as an opportunity to grow professionally and develop leadership skills.

    • I a...

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: They didn't ask too many technical questions. The interviewer wanted to know if I was genuinely interested in the profile. That's all.
Tips: Stay calm. Don't get stuck up on any topic for too long. Make sure you talk enough. Make sure the interviewer feels that you're a perfect fit for the profile.

Round: HR Interview
Experience: It was mostly HR questions. They just wanted to make sure they're making a right choice in investing you, (long term). To see if you're flexible enough to get along with the team there.
Tips: Give your best. Don't stammer.

Skills: Team Player, Management Skills, Hardwork
College Name: IIT Madras

Axis Direct Interview FAQs

How many rounds are there in Axis Direct Senior Executive - CRM interview?
Axis Direct interview process usually has 1 rounds. The most common rounds in the Axis Direct interview process are One-on-one Round.

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Axis Direct Senior Executive - CRM Interview Process

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