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Nivtech Solution

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Nivtech Solution Customer Service Executive Interview Questions and Answers

Updated 19 Nov 2022

Nivtech Solution Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2022

I applied via Campus Placement and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to sale a water bottle?
  • Ans. 

    To sell a water bottle, highlight its features and benefits, and appeal to the customer's needs and preferences.

    • Emphasize the quality and durability of the bottle

    • Highlight any unique features such as insulation or a built-in filter

    • Appeal to the customer's needs, such as staying hydrated during exercise or reducing plastic waste

    • Offer a competitive price compared to similar products

    • Provide excellent customer service and

    • Answered by AI
    Add your answer
  • Q2. Meaning of customer service executive
  • Ans. 

    A customer service executive is responsible for providing assistance and support to customers of a company.

    • Resolves customer complaints and inquiries

    • Provides product and service information to customers

    • Processes orders, forms, and applications

    • Maintains customer records and data

    • Collaborates with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. Question related to hobbies
    • Add your answer
  • Q2. Salary expectations ,
  • Ans. If salary is negotiable, you should not hesitate to negotiate.
    • Answered Anonymously
    Add your answer
  • Q3. Why should I hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before interview just Go through your resume, present your identity, qualification and background well, listen properly and answer accordingly.

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Interview Tips & Stories
2w
mrstorm
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Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, few lines about memories in my life.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interviews was very easy and recruiters are very supportive and but due to covid i received offer letter too late.

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Jul 2020

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?
    • View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview nowadays is a big stress of everyone especially for freshers and student they getting so nervous in a interview because the questions are so difficult to answer and so technical the interview about 1-2 hours. There so many skills and the question related to the computer science and some projects topics etc in some companies there give a written which as grammar, coding, general knowledge etc.. And next it will be a he round they ask so difficult question u can't able to answer it and atlast for they will see your entire performance and hire you in a best position

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q2. Your views on women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Oct 2021

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

    • Answered by AI
    Add your answer
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. My views on feminism
    • Add your answer
  • Q2. Women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz b confident, clear, precise n attentive throughout the session

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualifications and experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Situation questions, language proficiency
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Commitment to work for the company for a long term
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

Customer Service Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 31 Jan 2021

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone myself suraj bhusare and i have completed my graduation in BCA sci from deogiri college Aurangabad. And i want to say you what you are mentioned in the resume you have to know about this topic if you dont know about that topic, remove this information on your resume.
Thank you

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 9 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. About our self or if u have NY process knoweledge
    • Add your answer
More about working at Nivtech Solution
  • HQ - Bhubaneswar,Odisha, India

Nivtech Solution Interview FAQs

How many rounds are there in Nivtech Solution Customer Service Executive interview?
Nivtech Solution interview process usually has 3 rounds. The most common rounds in the Nivtech Solution interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Nivtech Solution Customer Service Executive interview?

Some of the top questions asked at the Nivtech Solution Customer Service Executive interview -

  1. How to sale a water bott...read more
  2. Meaning of customer service execut...read more
  3. Question related to hobb...read more

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