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Nityo Infotech Technical Support Engineer Interview Questions and Answers

Updated 9 Sep 2020

Nityo Infotech Technical Support Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. It's all about technical aspects of service industry software.
  • Q2. Purpose of DMS.
  • Ans. 

    DMS stands for Document Management System. It is used to store, manage and track electronic documents.

    • DMS helps in organizing and storing documents in a centralized location

    • It allows for easy retrieval and sharing of documents

    • DMS can also provide version control and access control for documents

    • Examples of DMS include SharePoint, Google Drive, and Dropbox

  • Answered by AI
  • Q3. Cycle process of Sales and Service
  • Ans. 

    Sales and Service cycle involves identifying potential customers, making sales, providing support and maintaining customer relationships.

    • Identify potential customers through marketing and advertising

    • Make sales through effective communication and negotiation

    • Provide support through technical assistance and troubleshooting

    • Maintain customer relationships through follow-up and customer satisfaction surveys

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be technically ready to face the questions in your field.
Need base experience to handle some tactics over the job .
Practical knowledge only help you to grow.
Accept your mistakes and be bold to express that.
If company doesn't grow you financially and technically just walk away

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
  • Ans. 

    To troubleshoot office issues, start by identifying the problem, checking for common solutions, and seeking help from colleagues or IT support if needed.

    • Identify the specific issue or error

    • Check for common solutions such as restarting the software or computer

    • Consult colleagues or IT support for assistance if needed

  • Answered by AI

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why did you leave companies in very less time.
  • Q2. Our manager will not accept your cv as you left jobs in less than 3 yrs.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Communication test.... HR will will screening the candidate with the communication skills

Round 3 - Technical 

(4 Questions)

  • Q1. Previous work, what has done . How it was useful for this company
  • Q2. Manager will ask the technical questions and test our knowledge
  • Q3. What is lan, wan, connection, devices
  • Ans. 

    LAN stands for Local Area Network, WAN stands for Wide Area Network. Connections refer to the way devices communicate with each other.

    • LAN is a network that connects devices in a limited area, like a home or office.

    • WAN is a network that connects devices over a larger geographical area, like different cities or countries.

    • Connections can be wired or wireless, using technologies like Ethernet or Wi-Fi.

    • Devices in a network ...

  • Answered by AI
  • Q4. How does the can the configuration will work to the device
  • Ans. 

    The configuration will work by setting up the device according to the specified parameters.

    • Configure the device settings based on the requirements

    • Ensure compatibility between the configuration and the device

    • Test the configuration to verify functionality

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. About previous experience and expected salary, date of joining
  • Q2. Previous company and reason for resignation
  • Q3. Last salary taken and expected
  • Q4. When can we join the company and notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join to Diebold Nixdorf at all. What they promise at the time of interview was different and how they behave once you join in the company will be different. They won't stand on the terms. They change the rules according to they wish. If they got to know your emergency they play with our emotions and not let us leave the company and they don't offer the position or salary hike. Worst decision I have made and choose this company. Regretting my decision. Please don't join this company at all if you want career growth and salary hike.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Blue screen of Dead
  • Ans. 

    Blue screen of Death is a Windows error screen that appears when the system encounters a critical error.

    • BSOD is a stop error screen that indicates a system crash or failure.

    • It usually includes an error code and information about the cause of the crash.

    • Common causes of BSOD include hardware issues, driver conflicts, and software errors.

  • Answered by AI
  • Q2. There are so many BSOD issues available. please check in internet for the result.
Round 3 - Technical 

(2 Questions)

  • Q1. What are the Printer issue
  • Ans. 

    Printer issues can range from connectivity problems to paper jams and print quality issues.

    • Common printer issues include connectivity problems, paper jams, print quality issues, and driver errors.

    • Troubleshooting steps may include checking connections, clearing paper jams, adjusting print settings, and updating drivers.

    • Examples of printer issues include printer not responding, paper getting stuck in the printer, faded o...

  • Answered by AI
  • Q2. Printer related issue
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Salary discussion done on this round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont give up until you get job.

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Regarding work experience 

(1 Question)

  • Q1. Checking our communication skills
Round 2 - Technical 

(1 Question)

  • Q1. Question was regarding my previous job role like what us input device in an organization, router, switch, etc
Round 3 - HR 

(1 Question)

  • Q1. Package discussion and some question related to previous work

Interview Preparation Tips

Interview preparation tips for other job seekers - It is waste of time in joining in this company as there is no growth for smart and hardworking employees. Every thing is received to show off employee and management is also worst so my advice for experience candidate it is not the best place to work.
It is only for fresher it may be the place to work .

Nityo Infotech Interview FAQs

What are the top questions asked in Nityo Infotech Technical Support Engineer interview?

Some of the top questions asked at the Nityo Infotech Technical Support Engineer interview -

  1. Cycle process of Sales and Serv...read more
  2. Purpose of D...read more
  3. It's all about technical aspects of service industry softwar...read more

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Nityo Infotech Technical Support Engineer Salary
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₹1.9 L/yr - ₹5 L/yr
26% less than the average Technical Support Engineer Salary in India
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Nityo Infotech Technical Support Engineer Reviews and Ratings

based on 3 reviews

3.3/5

Rating in categories

3.3

Skill development

2.9

Work-Life balance

3.3

Salary & Benefits

3.3

Job Security

3.1

Company culture

2.9

Promotions/Appraisal

3.3

Work Satisfaction

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