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Alight Solutions

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3.8

based on 403 Reviews

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Alight Solutions Customer Support Executive Interview Questions and Answers

Updated 13 Dec 2024

Alight Solutions Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Farid Khan

posted on 13 Dec 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why did you leave companies in very less time.
    • Add your answer
  • Q2. Our manager will not accept your cv as you left jobs in less than 3 yrs.
    • Add your answer

Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Customer Care Executive Interview Questions & Answers

TransUnion user image Anonymous

posted on 7 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Online assessment that you have to do before the actual interview

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Answered by AI
    Add your answer
  • Q2. Why did you leave your past job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Diebold Nixdorf user image Anonymous

posted on 4 Feb 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

First round was resume shortlisting
Second was group discussion round you will be given some topics like social media, sports etc prepare some general topics before going to interview
If you clear both the above mentioned round and things goes well you will be called after 2-3 days for virtual round with the manager

Round 2 - Communication skills 

(1 Question)

  • Q1. GD question say something on social media, sports etc
    • Add your answer

Customer Service Executive Interview Questions & Answers

Exela Technologies user image Heena Bagwan

posted on 6 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Basic HR questions and typing test
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Why want to join the job
    • Add your answer
  • Q4. Salary expectations for the job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freshers and undergraduate go on for the interview
More about working at Alight Solutions

Alight Solutions Interview FAQs

How many rounds are there in Alight Solutions Customer Support Executive interview?
Alight Solutions interview process usually has 1 rounds. The most common rounds in the Alight Solutions interview process are HR.
What are the top questions asked in Alight Solutions Customer Support Executive interview?

Some of the top questions asked at the Alight Solutions Customer Support Executive interview -

  1. Our manager will not accept your cv as you left jobs in less than 3 y...read more
  2. Why did you leave companies in very less ti...read more

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