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NielsenIQ Customer Service Associate Interview Questions and Answers for Experienced

Updated 13 Apr 2023

NielsenIQ Customer Service Associate Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Digference between data science and data analytics
  • Ans. 

    Data science focuses on extracting insights and building models from data, while data analytics focuses on analyzing and interpreting data to make informed decisions.

    • Data science involves using statistical techniques and machine learning algorithms to extract insights and patterns from large datasets.

    • Data analytics involves analyzing data to understand trends, patterns, and correlations to support decision-making.

    • Data ...

  • Answered by AI
  • Q2. What are your strengths
  • Q3. What are your weakness

Interview Preparation Tips

Topics to prepare for NielsenIQ Customer Service Associate interview:
  • Data Analytics
Interview preparation tips for other job seekers - Practice data interpretation questions and be calm during the test

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic aptitude test everyone can solve easily

Round 3 - One-on-one 

(1 Question)

  • Q1. Hr or team lead discussion with candidate

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Toefl score
  • Q2. Ielts score

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack. good work atmosphere.

I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
  • Ans. 

    I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.

    • I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.

    • I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.

    • I share TCS's commitment to...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers -

Interview Questionnaire 

2 Questions

  • Q1. Hi. I'm from compliance testing and reporting background. I want to apply for this job title. Please let me know where to apply, so I can schedule interview.
  • Q2. How interview will be conducted? Through phone call or skype?
Round 1 - Technical 

(1 Question)

  • Q1. Module Based Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions based on projects and resume. Mention all your work and goal in self introduction.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain GSM call flow.
  • Ans. 

    GSM call flow is the sequence of events that occur during a mobile phone call in a GSM network.

    • The call is initiated by the mobile station (MS) sending a call setup request to the base station (BS).

    • The BS forwards the request to the mobile switching center (MSC).

    • The MSC then sets up a connection to the called party's MSC.

    • The called party's MSC sends a paging request to the BS serving the called party.

    • The BS sends a pag...

  • Answered by AI
  • Q2. Explain ss7 7 layer protocal
  • Ans. 

    SS7 is a 7-layer protocol used in telecommunication networks for signaling and controlling communication.

    • SS7 stands for Signaling System 7.

    • It is used for call setup, routing, and termination in telecommunication networks.

    • SS7 is used for both voice and data communication.

    • It operates on a separate network from the one used for actual communication.

    • SS7 is vulnerable to attacks such as eavesdropping and call interception.

    • E...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about your self, Go through the RS Aggrawal. Use link test Funda.
Verbal , reasoning just use RS Aggrawal reasoning.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Lots of logical questiom

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Where do you see yourself after 5 years
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Background , current ctc , experience
Round 2 - Technical 

(1 Question)

  • Q1. Basic technical qns related to experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Package details

NielsenIQ Interview FAQs

How many rounds are there in NielsenIQ Customer Service Associate interview for experienced candidates?
NielsenIQ interview process for experienced candidates usually has 2 rounds. The most common rounds in the NielsenIQ interview process for experienced candidates are Resume Shortlist and One-on-one Round.
How to prepare for NielsenIQ Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NielsenIQ. The most common topics and skills that interviewers at NielsenIQ expect are Analytical skills, Customer Service, Market Analysis, Primary Research and Process Improvement.

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NielsenIQ Customer Service Associate Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more
NielsenIQ Customer Service Associate Salary
based on 28 salaries
₹6.5 L/yr - ₹9.5 L/yr
185% more than the average Customer Service Associate Salary in India
View more details

NielsenIQ Customer Service Associate Reviews and Ratings

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4.2/5

Rating in categories

3.9

Skill development

4.7

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3.9

Salary

4.1

Job security

4.2

Company culture

2.7

Promotions

3.6

Work satisfaction

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