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New Era Technology UCCE Engineer Interview Questions and Answers

Updated 16 Jul 2024

New Era Technology UCCE Engineer Interview Experiences

1 interview found

UCCE Engineer Interview Questions & Answers

user image Anonymous

posted on 16 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How does VoIp work
  • Ans. 

    VoIP stands for Voice over Internet Protocol, a technology that allows voice communication over the internet.

    • VoIP converts analog voice signals into digital data packets for transmission over the internet

    • It uses IP networks to transmit voice data, allowing for cheaper and more flexible communication

    • Examples of VoIP services include Skype, WhatsApp, and Zoom

  • Answered by AI
  • Q2. What is contact centre
  • Ans. 

    A contact centre is a centralized office used for receiving or transmitting a large volume of requests by telephone.

    • Contact centres are commonly used for customer service, telemarketing, and technical support.

    • They often use call center software to manage incoming and outgoing calls.

    • Contact centres may also utilize other communication channels such as email, chat, and social media.

    • Examples of contact centres include cus...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Coming to AEM,Interviewer has covered all the topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't join in TechMahindra.Especially for AEM Folks.Because there are no projects at all.They force you to learn and work in other domain.Then your AEM knowledge will vanish.Worst Company.

Interview Questionnaire 

2 Questions

  • Q1. 1.About Clear Cover....?
  • Q2. 2. Checking point in Beam and Column....?
  • Ans. 

    Checking points in beam and column are critical for ensuring structural integrity.

    • Checking for cracks or deformations

    • Ensuring proper alignment and levelness

    • Verifying adequate reinforcement

    • Checking for proper bearing and connection details

    • Using non-destructive testing methods

    • Following applicable codes and standards

  • Answered by AI

I applied via Walk-in and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What are ICM component and their services?
  • Ans. 

    ICM components are responsible for call routing, queuing, and reporting in Cisco Contact Center solutions.

    • ICM Router: routes calls based on business rules and agent availability

    • ICM Logger: records call data for reporting and analysis

    • ICM AW/HDS: manages agent state and availability

    • ICM PG: interfaces with peripheral devices such as IVRs and ACDs

    • ICM CCE: provides a web-based interface for administration and reporting

  • Answered by AI
  • Q2. CVP comprehensive call flow.
  • Ans. 

    CVP comprehensive call flow is a sequence of steps that a caller goes through when interacting with a CVP system.

    • The caller dials the phone number associated with the CVP system.

    • The call is routed to the CVP system, which answers the call and plays a welcome message.

    • The caller is prompted to make a selection from a menu of options.

    • Based on the caller's selection, the CVP system may play additional messages or transfer ...

  • Answered by AI
  • Q3. CVP component?
  • Q4. ICM scripting and call type
  • Q5. Explain extension mobility, route pattern, translation pattern, dial peer, trunk group.
  • Ans. 

    Explanation of UCCE terms: extension mobility, route pattern, translation pattern, dial peer, trunk group.

    • Extension mobility allows users to log in to any phone and have their profile settings applied.

    • Route patterns determine how calls are routed within the network.

    • Translation patterns modify the calling or called number before routing the call.

    • Dial peers define how calls are routed to a specific destination.

    • Trunk grou...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you mentioned in your resume.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is name mangling?
  • Ans. 

    Name mangling is a technique used by compilers to give unique names to functions and variables to avoid naming conflicts.

    • Name mangling is used in C++ to support function overloading.

    • It is also used in Python to avoid naming conflicts in modules.

    • Name mangling can make it difficult to access variables and functions from outside the class in which they are defined.

    • In C++, name mangling can be seen by using the 'nm' comman

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Past experience and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview Questionnaire 

3 Questions

  • Q1. About skilla
  • Q2. Project
  • Q3. Roles in

Interview Questionnaire 

1 Question

  • Q1. What do u know about c..?
  • Ans. 

    C is a general-purpose programming language known for its efficiency and low-level memory manipulation capabilities.

    • C was developed by Dennis Ritchie at Bell Labs in 1972.

    • It is widely used for system programming, embedded systems, and developing operating systems.

    • C is a compiled language and is known for its speed and efficiency.

    • It has influenced many other programming languages, including C++, Java, and Python.

    • Some po...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Spring and SpringBoot

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is AD dns dhcp?
  • Ans. 

    AD DNS DHCP are Microsoft technologies used for network management and authentication.

    • Active Directory (AD) is a directory service used for authentication and authorization of users and computers in a network.

    • Domain Name System (DNS) is used for name resolution of network resources.

    • Dynamic Host Configuration Protocol (DHCP) is used for automatic IP address assignment to network devices.

    • AD, DNS, and DHCP are often used ...

  • Answered by AI
  • Q2. What is IaaS SaaS PaaS?
  • Ans. 

    IaaS, SaaS, and PaaS are cloud computing models that provide different levels of infrastructure, software, and platform services.

    • IaaS (Infrastructure as a Service) provides virtualized computing resources over the internet, such as servers, storage, and networking.

    • SaaS (Software as a Service) delivers software applications over the internet, eliminating the need for local installation and maintenance.

    • PaaS (Platform as ...

  • Answered by AI
Round 3 - Aptitude Test 

General questions for 1 hors online exams

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident in your role and select which role you want to work

Skills evaluated in this interview

New Era Technology Interview FAQs

How many rounds are there in New Era Technology UCCE Engineer interview?
New Era Technology interview process usually has 1 rounds. The most common rounds in the New Era Technology interview process are Technical.
What are the top questions asked in New Era Technology UCCE Engineer interview?

Some of the top questions asked at the New Era Technology UCCE Engineer interview -

  1. What is contact cen...read more
  2. How does VoIp w...read more

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New Era Technology UCCE Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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New Era Technology UCCE Engineer Salary
based on 7 salaries
₹10 L/yr - ₹14 L/yr
66% more than the average UCCE Engineer Salary in India
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