Neo Corp International Assistant Manager Interview Questions and Answers

40 questions in 40 minutes

Q1. Situation based questions
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Q2. Situation based question
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Q1. Again situation based questions
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Q2. Situation based question
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Fi cardti disbursement approval

Q1. All FI than vest
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Q2. Application for best
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Q3. Casualty check fiCardiff
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Q4. All readymade application and all charges
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Q5. Ok best cr and for your
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To get the eligible for interview you must be giving AMCAT.

Its based on project to Project.

Q1. Tell me about yourself
Ans. 
Experienced professional with a background in retail management and a passion for team leadership and customer service.
• Over 5 years of experience in retail management

• Strong leadership skills demonstrated through successful team management

• Passionate about providing excellent customer service

• Proven track record of achieving sales targets and KPIs
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Q2. What do you understand by shrinkage
Ans. 
Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can occur through shoplifting, employee theft, administrative errors, or supplier fraud.

• It is important for businesses to track and minimize shrinkage to maintain profitability.

• Examples of shrinkage include missing inventory, discrepancies in stock levels, and unexplained losses in revenue.

• Implementing security measures, ...read more
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Q3. What do you understand by attrition and how do we calculate the same. Why we devide opening and closing headcount with 2.
Ans. 
Attrition refers to the rate at which employees leave a company. It is calculated by dividing the sum of opening and closing headcount by 2.
• Attrition is the rate at which employees leave a company voluntarily or involuntarily.

• To calculate attrition, we add the opening headcount (number of employees at the beginning of a period) and closing headcount (number of employees at the end of a period) and divide by 2.

• The formu...read more
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Q4. What are the weightage for KPI's in your current organisation?
Ans. 
The weightage for KPI's in my current organization varies depending on the department and role, with a focus on sales targets, customer satisfaction, and employee performance.
• Sales targets are given a high weightage as they directly impact revenue generation.

• Customer satisfaction metrics such as Net Promoter Score (NPS) and customer retention rates are also important KPIs.

• Employee performance indicators like productivi...read more
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Q5. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.
Ans. 
AHT stands for Average Handling Time. It is calculated by dividing the total talk time, hold time, and after-call work time by the total number of calls.
• AHT is calculated by adding the total talk time, hold time, and after-call work time, and then dividing by the total number of calls.

• To reduce AHT for an agent, focus on improving their efficiency in handling calls, providing proper training, and optimizing processes.

• F...read more
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Q1. Tell me about yourself
Ans. 
Experienced retail professional with a strong background in team leadership and customer service.
• Over 5 years of experience in retail management

• Skilled in training and developing staff

• Proven track record of increasing sales and improving customer satisfaction

• Strong communication and problem-solving skills
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Q2. Overall experience
Ans. 
I have over 5 years of experience in retail management, including leading teams, managing inventory, and driving sales.
• Managed a team of 15 sales associates, providing training and support to improve performance

• Implemented inventory management system resulting in 20% reduction in stock loss

• Developed and executed sales strategies that increased revenue by 15% year over year
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Q3. How u mange in complicated situation
Ans. 
I manage complicated situations by staying calm, analyzing the problem, seeking input from others, and making a well-thought-out decision.
• Stay calm and composed to think clearly

• Analyze the situation to understand the root cause

• Seek input from team members or experts

• Make a well-thought-out decision based on available information

• Communicate effectively with all stakeholders
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Q4. Best practices in career
Ans. 
Continuous learning, networking, setting goals, seeking feedback, adapting to change, work-life balance
• Continuous learning: Stay updated with industry trends and acquire new skills

• Networking: Build relationships with professionals in your field for opportunities

• Setting goals: Have clear objectives and work towards achieving them

• Seeking feedback: Learn from constructive criticism to improve performance

• Adapting to change...read more
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Q5. Worst experience faced ever
Ans. 
Being falsely accused of theft at a previous job
• Accused of theft by a coworker

• Had to go through a formal investigation process

• Resulted in loss of trust and strained relationships at work
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Q1. Procurement concept
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Q2. P2P process mean what
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Q3. Should cost mean what
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Q1. How could you sales
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Q2. Your own vechicals
Ans. 
I currently own a reliable sedan for daily commuting and a SUV for family trips.
• Reliable sedan for daily commuting

• SUV for family trips
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Q1. Sales regarding
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Q2. How could you perform
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Q3. About your self
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A test to find out if someone has a natural ability for a particular type of work: I had to take an aptitude test before I began training as a nurse.

A group discussion (GD) is a structured conversation where a group of people exchange ideas and opinions on a specific topic. It's a technique used to assess a person's suitability for a role or program, or to judge their personality, thoughts, feelings, and behavior.