Naukri Associate Senior Executive Interview Questions and Answers for Experienced

We were asked to write on a topic

Based on scenarios that we will face as a customer service executive

Q1. My work experience .
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Q2. About my qualification
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Q1. About my experience, current ctc and expected ctc
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Q1. About my day to day role in the previous company
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Q2. Biggest campaign
Ans. 
My biggest campaign was a nationwide marketing campaign for a new product launch.
• Developed comprehensive marketing strategy

• Utilized multiple channels such as social media, TV, and print advertising

• Collaborated with influencers and brand ambassadors

• Analyzed data and adjusted tactics for optimal results
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I got 95 percentage

Q1. According to software and calling process
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Q1. Way to call buyers
Ans. 
To call buyers, research their contact information and use a professional tone to introduce yourself and your product/service.
• Research the buyer's contact information through their company website or LinkedIn

• Introduce yourself and your product/service in a professional tone

• Ask if they have time to discuss further or schedule a call

• Be prepared to answer any questions they may have

• Follow up with an email or thank you not
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Q1. Do you know about the SQL?
Ans. 
Yes, SQL stands for Structured Query Language and is used for managing and manipulating databases.
• SQL is a standard language for accessing and manipulating databases.

• It is used to query, insert, update, and delete data in databases.

• Common SQL commands include SELECT, INSERT, UPDATE, DELETE, and JOIN.

• Example: SELECT * FROM table_name WHERE condition;
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Q2. Are you ready for the immediate joining?
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Q1. What was your expected package?
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Q1. What was your expected package?
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Q1. Tell me about yourself.
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One by one everyone is asked to put forward their points on the topic and then lastly asked to conclude in the similar manner.

Q1. Tell me about yourself
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Q2. Asked about Internships and projects. Followed by questions on them.
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Q3. Some HR Concepts like difference between Recruitment and selection.
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Q4. Family background, educational background
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Q5. What do you know about our organization
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Q1. Challenges faced during internships if any
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Q2. Strengths and weaknesses
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Q1. Scenario based question:- What if the candidate sourced by you, backs out at the last moment, what will you do?
Ans. While sourcing I'll create a talent pipeline so that if in case this kind of situation occurs, we can immediately have someone who is suitable for the role.
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