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Muthoot Finance
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To handle customers effectively, it is important to listen actively, empathize, provide solutions, and maintain a positive attitude.
Listen actively to understand customer needs and concerns.
Empathize with customers to show understanding and build rapport.
Provide prompt and effective solutions to customer issues.
Maintain a positive attitude and remain calm, even in challenging situations.
Communicate clearly and effectiv...
Our product is a comprehensive customer relationship management (CRM) software that helps businesses manage and enhance their relationships with clients.
Our CRM software allows businesses to store and organize customer information in one centralized database.
It helps businesses track and manage customer interactions, including emails, phone calls, meetings, and notes.
Our product provides analytics and reporting feature...
What people are saying about Muthoot Finance
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
Muthoot Finance interview questions for popular designations
Get interview-ready with Top Muthoot Finance Interview Questions
I joined the company two years ago as a Sales Executive.
I joined the company in 2019 as a Sales Executive.
I have been working in the sales department for the past two years.
Since joining, I have successfully met and exceeded sales targets.
During my time as a Sales Executive, I have developed strong relationships with clients and consistently generated new leads.
I have also implemented effective sales strategies that ha...
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
I will increase business by implementing targeted marketing strategies and improving customer experience.
Conduct market research to identify target audience
Develop personalized marketing campaigns for each target audience
Improve customer service and experience through training and incentives
Offer promotions and discounts to attract new customers
Collaborate with local businesses to cross-promote services
Utilize social m...
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
Accounts related questions and one written paragraph
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
I applied via Job Portal and was interviewed before Apr 2021. There were 4 interview rounds.
About the Company and What was the main work In our company, How many Gold loan schemes etc.
The duration of Muthoot Finance interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 339 interviews
Interview experience
based on 4.9k reviews
Rating in categories
Junior Relationship Executive
1.8k
salaries
| ₹1 L/yr - ₹4.8 L/yr |
Assistant Manager
736
salaries
| ₹1.6 L/yr - ₹5.6 L/yr |
Relationship Executive
627
salaries
| ₹1 L/yr - ₹4.1 L/yr |
Branch Manager
563
salaries
| ₹1.8 L/yr - ₹7 L/yr |
Junior Executive
474
salaries
| ₹1 L/yr - ₹5 L/yr |
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