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Muthoot Finance
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I applied via Company Website and was interviewed before Feb 2023. There were 2 interview rounds.
Coding test is typically programming challenge
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.
Founded in 1939 by M. George Muthoot
Specializes in gold loans, money transfer, foreign exchange, and wealth management services
Has a wide network of branches across India and abroad
Listed on the Bombay Stock Exchange and National Stock Exchange of India
Their is like 23 questions in the end there was a paragraph writing as well on what do you mean by good customer service or about muthoot finance
I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.
I will highlight the unique features and benefits of our products, demonstrate how they meet customer needs, and provide excellent customer service.
Understand the customer's needs and pain points
Highlight the unique features and benefits of our products
Provide demonstrations or samples to showcase product value
Offer excellent customer service and support
Build trust and rapport with customers
Muthoot Finance interview questions for popular designations
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
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Get interview-ready with Top Muthoot Finance Interview Questions
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
The role of Customer Service Manager in Muthoot Finance is to oversee customer service operations and ensure customer satisfaction.
Managing and training customer service staff
Developing and implementing customer service policies and procedures
Resolving customer complaints and issues
Maintaining customer satisfaction levels
Collaborating with other departments to improve customer experience
We can convince the customer that Muthoot is the best by highlighting our unique features and excellent customer service.
Emphasize our years of experience and expertise in the industry
Highlight our competitive interest rates and flexible repayment options
Mention our wide network of branches and convenient online services
Provide examples of satisfied customers and positive reviews
Offer personalized solutions and go abov
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The Customer Service Manager's day-to-day activities involve managing customer inquiries, supervising customer service representatives, and ensuring customer satisfaction.
Managing customer inquiries and complaints
Supervising and training customer service representatives
Developing and implementing customer service policies and procedures
Monitoring customer satisfaction levels and implementing improvements
Collaborating w...
I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
Muthoot Finance is a leading finance company in India specializing in gold loans and other financial services.
Founded in 1939 by M. George Muthoot
Headquartered in Kochi, Kerala, India
Specializes in gold loans, money transfer services, foreign exchange, and wealth management
Has a wide network of branches across India and internationally
Listed on the Bombay Stock Exchange and National Stock Exchange of India
I applied via Company Website
Good and basic simply solve aptitude test
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.
Muthoot Finance was established in 1939 and is headquartered in Kerala, India.
The company primarily offers gold loans to individuals and businesses against gold jewelry.
Muthoot Finance has a wide network of branches across India and also operates in other countries like the UAE, Sri Lanka, and the US.
Apart ...
I come from a close-knit family with a diverse background and strong values.
Family consists of parents, siblings, and extended relatives
Parents are both professionals in different fields
Siblings are pursuing careers in engineering and education
Extended relatives include a mix of doctors, artists, and entrepreneurs
I applied via Job Fair and was interviewed in Nov 2022. There were 2 interview rounds.
Muthoot Finance is a leading non-banking financial company in India, providing gold loans and other financial services.
Muthoot Finance is a part of the Muthoot Group, founded in 1939.
It is headquartered in Kerala, India.
The company specializes in providing gold loans, where customers can pledge their gold ornaments in exchange for funds.
Muthoot Finance has a wide network of branches across India, making it easily acces...
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The duration of Muthoot Finance interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 333 interviews
Interview experience
based on 4.9k reviews
Rating in categories
Junior Relationship Executive
1.8k
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
Assistant Manager
732
salaries
| ₹1.6 L/yr - ₹5.6 L/yr |
Relationship Executive
630
salaries
| ₹1.2 L/yr - ₹4.1 L/yr |
Branch Manager
556
salaries
| ₹1.8 L/yr - ₹7 L/yr |
Junior Executive
470
salaries
| ₹1 L/yr - ₹5 L/yr |
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