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Mswipe Technologies Team Lead Interview Questions and Answers

Updated 25 Nov 2024

Mswipe Technologies Team Lead Interview Experiences

2 interviews found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your experience
  • Q2. Tell me about yourself

Team Lead Interview Questions & Answers

user image Anonymous

posted on 22 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Have you any team atleast 20 members

Interview Preparation Tips

Interview preparation tips for other job seekers - Most 3rd class company

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Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Goden rules of accounts, types of interest?
  • Ans. 

    Golden rules of accounts include debit the receiver, credit the giver, and debit what comes in, credit what goes out. Types of interest include simple and compound interest.

    • Golden rules of accounts are basic principles of accounting that guide the recording of financial transactions.

    • Debit the receiver means that when a business receives something, it records it as a debit entry.

    • Credit the giver means that when a busine...

  • Answered by AI
  • Q2. Real account, nominal account and personal account. simple and compound interest
  • Q3. Golden rules of accounts
  • Ans. 

    Golden rules of accounts are basic principles that guide the preparation and presentation of financial statements.

    • Maintain accuracy and completeness of financial records

    • Ensure consistency in accounting policies and methods

    • Separate personal and business transactions

    • Record all transactions in a timely manner

    • Maintain proper documentation and records

    • Ensure compliance with accounting standards and regulations

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Related to scheduling and team handling along with English

Round 3 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave previous organisation
  • Q3. How many people have you handled
  • Q4. What were your KPIs and how did you maintain them
  • Q5. Current and expected CTC
Round 4 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
  • Q2. What were the KPIs
  • Ans. 

    Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

    • Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met

    • Regularly tracking and analyzing KPIs can help identify areas for improv

  • Answered by AI
  • Q3. How did you manage the CSAT
  • Q4. What tools did you use
  • Ans. 

    I have used a variety of tools including project management software, communication platforms, and data analysis tools.

    • Project management software (e.g. Jira, Trello)

    • Communication platforms (e.g. Slack, Microsoft Teams)

    • Data analysis tools (e.g. Excel, Tableau)

  • Answered by AI
  • Q5. How do you make your gameplan
  • Ans. 

    I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.

    • Understand the project requirements and goals

    • Break down the tasks into smaller manageable chunks

    • Assign tasks to team members based on their strengths and expertise

    • Create a timeline with deadlines for each task

    • Regularly review and adjust the gameplan as needed

  • Answered by AI
  • Q6. What was the csat target and how did you achieve
  • Ans. 

    CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.

    • Set a clear CSAT target of 90% for the team

    • Regularly monitored customer satisfaction scores and feedback

    • Collected feedback from customers to identify areas of improvement

    • Provided training to team members based on feedback and data analysis

    • Implemented process improvements to address common customer issues

    • Recognized an...

  • Answered by AI
  • Q7. If gameplan failed what did you do
  • Q8. When you started helping new joined supervisors, how did you teach and how did you manage with your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Aptitude Test 

A basic aptitude test that focuses on pattern recognition, arithmetic calculations and English

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - Aptitude Test 

Aptitude test has mathematics questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. How you will help the underperforming agent?
  • Ans. 

    I will provide additional training, support, and guidance to help the underperforming agent improve their skills and performance.

    • Offer one-on-one coaching sessions to identify areas of improvement

    • Provide additional resources and tools to help the agent succeed

    • Set clear goals and expectations for improvement

    • Monitor progress and provide regular feedback

    • Encourage open communication and address any concerns or challenges t

  • Answered by AI
  • Q2. Why you want to become a team lead
  • Ans. 

    I want to become a team lead to mentor and guide my team towards success.

    • Opportunity to mentor and guide team members

    • Desire to lead and inspire others

    • Ability to make strategic decisions for team success

  • Answered by AI

I applied via Approached by Company and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Coding Test 

Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.

Round 2 - Coding Test 

Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.

Round 3 - One-on-one 

(2 Questions)

  • Q1. This round is sensible with director. Asked couple of questions by giving scenarios on team handling. Salary expectation. They were ok with the salary expected, but at last i got the feedback saying they a...
  • Q2. 1. Javascript questions available in the internet 2. React js 3. Algorithms 4. Team handling(if you have any)

Interview Preparation Tips

Interview preparation tips for other job seekers - This is for recruiters: Only process the interview if you are ok with expected package. Don't waste others time.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Explain your previous work experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What are your roles and responsibilities in your previous company?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What's is the key points of Customer service and Satisfaction
  • Ans. 

    Key points of customer service and satisfaction include communication, empathy, problem-solving, and consistency.

    • Effective communication is essential for understanding customer needs and providing solutions.

    • Showing empathy towards customers can help build trust and rapport.

    • Problem-solving skills are crucial for addressing issues and resolving conflicts.

    • Consistency in service delivery ensures that customers receive the ...

  • Answered by AI
  • Q2. How many types of service we provide
  • Ans. 

    We provide three types of services: customer support, technical assistance, and product training.

    • Customer support

    • Technical assistance

    • Product training

  • Answered by AI
  • Q3. Where u did it ur last job
  • Q4. If there's an issue of customer how u will solve
  • Q5. How many types of Market platform
  • Ans. 

    There are three main types of market platforms: physical marketplaces, online marketplaces, and hybrid marketplaces.

    • Physical marketplaces involve face-to-face transactions in a physical location, such as a farmer's market or flea market.

    • Online marketplaces are digital platforms where buyers and sellers can conduct transactions electronically, such as Amazon or eBay.

    • Hybrid marketplaces combine elements of both physical

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Working Hard And smartly

Mswipe Technologies Interview FAQs

How many rounds are there in Mswipe Technologies Team Lead interview?
Mswipe Technologies interview process usually has 1 rounds. The most common rounds in the Mswipe Technologies interview process are HR and One-on-one Round.
How to prepare for Mswipe Technologies Team Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mswipe Technologies. The most common topics and skills that interviewers at Mswipe Technologies expect are Leadership, Team Leading, Business Loan, Excel and Monitoring.

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Mswipe Technologies Team Lead Interview Process

based on 3 interviews

Interview experience

4.3
  
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Mswipe Technologies Team Lead Salary
based on 144 salaries
₹2.4 L/yr - ₹7 L/yr
56% less than the average Team Lead Salary in India
View more details

Mswipe Technologies Team Lead Reviews and Ratings

based on 39 reviews

2.8/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.6

Salary

2.4

Job security

2.5

Company culture

2.3

Promotions

2.6

Work satisfaction

Explore 39 Reviews and Ratings
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