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Mswipe Technologies
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I applied via Indeed and was interviewed before Nov 2023. There was 1 interview round.
Golden rules of accounts include debit the receiver, credit the giver, and debit what comes in, credit what goes out. Types of interest include simple and compound interest.
Golden rules of accounts are basic principles of accounting that guide the recording of financial transactions.
Debit the receiver means that when a business receives something, it records it as a debit entry.
Credit the giver means that when a busine...
Golden rules of accounts are basic principles that guide the preparation and presentation of financial statements.
Maintain accuracy and completeness of financial records
Ensure consistency in accounting policies and methods
Separate personal and business transactions
Record all transactions in a timely manner
Maintain proper documentation and records
Ensure compliance with accounting standards and regulations
I applied via LinkedIn and was interviewed before Oct 2022. There were 4 interview rounds.
Related to scheduling and team handling along with English
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)
Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met
Regularly tracking and analyzing KPIs can help identify areas for improv
I have used a variety of tools including project management software, communication platforms, and data analysis tools.
Project management software (e.g. Jira, Trello)
Communication platforms (e.g. Slack, Microsoft Teams)
Data analysis tools (e.g. Excel, Tableau)
I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.
Understand the project requirements and goals
Break down the tasks into smaller manageable chunks
Assign tasks to team members based on their strengths and expertise
Create a timeline with deadlines for each task
Regularly review and adjust the gameplan as needed
CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.
Set a clear CSAT target of 90% for the team
Regularly monitored customer satisfaction scores and feedback
Collected feedback from customers to identify areas of improvement
Provided training to team members based on feedback and data analysis
Implemented process improvements to address common customer issues
Recognized an...
I applied via Approached by Company and was interviewed before Dec 2023. There was 1 interview round.
A basic aptitude test that focuses on pattern recognition, arithmetic calculations and English
Aptitude test has mathematics questions
I will provide additional training, support, and guidance to help the underperforming agent improve their skills and performance.
Offer one-on-one coaching sessions to identify areas of improvement
Provide additional resources and tools to help the agent succeed
Set clear goals and expectations for improvement
Monitor progress and provide regular feedback
Encourage open communication and address any concerns or challenges t
I want to become a team lead to mentor and guide my team towards success.
Opportunity to mentor and guide team members
Desire to lead and inspire others
Ability to make strategic decisions for team success
I applied via Approached by Company and was interviewed in Aug 2022. There were 3 interview rounds.
Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.
Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.
I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.
I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.
Key points of customer service and satisfaction include communication, empathy, problem-solving, and consistency.
Effective communication is essential for understanding customer needs and providing solutions.
Showing empathy towards customers can help build trust and rapport.
Problem-solving skills are crucial for addressing issues and resolving conflicts.
Consistency in service delivery ensures that customers receive the ...
We provide three types of services: customer support, technical assistance, and product training.
Customer support
Technical assistance
Product training
There are three main types of market platforms: physical marketplaces, online marketplaces, and hybrid marketplaces.
Physical marketplaces involve face-to-face transactions in a physical location, such as a farmer's market or flea market.
Online marketplaces are digital platforms where buyers and sellers can conduct transactions electronically, such as Amazon or eBay.
Hybrid marketplaces combine elements of both physical
based on 3 interviews
Interview experience
based on 39 reviews
Rating in categories
Area Sales Officer
221
salaries
| ₹1.6 L/yr - ₹4.2 L/yr |
Team Lead
144
salaries
| ₹2.3 L/yr - ₹7.1 L/yr |
Area Sales Manager
109
salaries
| ₹2.4 L/yr - ₹9.8 L/yr |
Sales Executive
68
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Sales Manager
60
salaries
| ₹2.2 L/yr - ₹8 L/yr |
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