Mphasis Business Analyst Interview Questions, Process, and Tips

Steps followed in BRD documentation include gathering requirements, analyzing data, documenting specifications, and obtaining approval.

• Gather requirements from stakeholders

• Analyze data to understand current processes and identify gaps

• Document specifications including functional and non-functional requirements

• Obtain approval from stakeholders before moving to the next phase

Gen AI and Blockchain are revolutionizing the industry by enhancing automation, security, and transparency.

• Gen AI is transforming data analysis and decision-making processes through advanced algorithms and machine learning.

• Blockchain technology is revolutionizing data security and transparency by creating decentralized and immutable ledgers.

• The combination of Gen AI and Blockchain is leading to more efficient and secur...read more

I would want to change my lack of experience in data visualization tools.

• I would like to gain more experience in using tools like Tableau or Power BI for data visualization.

• Improving my skills in creating visually appealing and informative dashboards.

• Attending training or workshops to enhance my knowledge in data visualization.

• Seeking mentorship from experts in data visualization.

• Applying for projects that require data...read more

I manage stakeholders by establishing clear communication channels, understanding their needs and expectations, and building strong relationships.

• Identify key stakeholders and their interests

• Communicate regularly and effectively with stakeholders

• Manage expectations and address concerns promptly

• Build trust and rapport with stakeholders through active listening and empathy

• Involve stakeholders in decision-making processes

Escalation should be done when necessary, not necessarily at a 'right time'.

• Escalation should be based on the severity of the issue and the impact on the project or organization.

• Consider the potential risks and benefits of escalating a situation before making a decision.

• Sometimes escalating early can prevent a minor issue from becoming a major problem.

• On the other hand, escalating too soon can create unnecessary tensio...read more

I chose to become a business analyst because of my passion for problem-solving, data analysis, and helping organizations make informed decisions.

• Enjoy analyzing data and identifying trends

• Passionate about problem-solving and finding solutions

• Interested in helping organizations improve processes and make informed decisions

• Strong communication and interpersonal skills

• Ability to translate technical information into non-te...read more

Managing stakeholder expectations, communication, conflicting priorities, resistance to change

• Effective communication is key to managing stakeholder expectations

• Identifying and addressing conflicting priorities among stakeholders

• Dealing with resistance to change from stakeholders

• Balancing the needs and interests of various stakeholders

User stories are written to capture requirements from the perspective of an end user. It is not mandatory to follow a specific standard, but it is recommended to include key elements.

• Start with a simple template: As a [role], I want [feature], so that [benefit].

• Include acceptance criteria to define when the user story is complete.

• Prioritize user stories based on business value and dependencies.

• Collaborate with stakehol...read more

Functional requirements describe what the system should do, while non-functional requirements describe how the system should perform.

• Functional requirements focus on specific behaviors or functions of the system.

• Non-functional requirements focus on qualities such as performance, security, and usability.

• Functional requirements are typically documented in use cases or user stories.

• Non-functional requirements are often do...read more

Product backlog items are picked for a sprint based on priority, value, dependencies, and team capacity.

• Prioritize backlog items based on business value and urgency

• Consider dependencies between backlog items

• Take into account team capacity and velocity

• Collaborate with stakeholders to ensure alignment on priorities

• Use techniques like MoSCoW method or Kano model for prioritization

Yes, I have created roadmaps for various projects to outline goals, timelines, and milestones.

• I have created roadmaps for projects to visualize the overall strategy and timeline.

• Roadmaps include goals, milestones, dependencies, and key deliverables.

• Examples of roadmaps I have created include a product development roadmap and a marketing campaign roadmap.

To find the 5th max salary from the employee table.

• Order the salaries in descending order

• Use the LIMIT keyword to get the 5th highest salary