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Troubleshooting IPsec involves understanding its phases: IKE and IPsec, and common issues like authentication and tunnel establishment.
Phase 1 (IKE): Establishes a secure channel. Check for mismatched pre-shared keys or certificates.
Phase 2 (IPsec): Negotiates the IPsec tunnel. Verify the correct transform sets and traffic selectors.
Use 'show crypto isakmp sa' to check IKE status and 'show crypto ipsec sa' for IPs...
DNS queries are requests sent by a client to a DNS server to resolve a domain name to an IP address.
DNS queries are sent over UDP or TCP port 53.
The query can be recursive or iterative.
Recursive query asks the DNS server to provide the final answer, while iterative query asks the server to provide the best answer it can.
DNS queries can be cached by the client or the server to improve performance.
DNS queries can al...
DHCP messages are used for assigning IP addresses to devices on a network.
DHCPDISCOVER message is sent by a client to discover available DHCP servers
DHCPOFFER message is sent by a server to offer an IP address to a client
DHCPREQUEST message is sent by a client to request an offered IP address
DHCPACK message is sent by a server to acknowledge the IP address assignment to a client
DHCPNAK message is sent by a server ...
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
DHCP is used to simplify network administration by automatically assigning IP addresses to devices.
It eliminates the need for manual IP address configuration.
DHCP servers can also assign other network configuration information such as subnet mask, default gateway, and DNS server addresse...
TCP/IP is a set of communication protocols used for connecting network devices and transmitting data over the internet.
TCP/IP stands for Transmission Control Protocol/Internet Protocol
It is a suite of communication protocols used for connecting network devices
TCP is responsible for ensuring reliable transmission of data
IP is responsible for routing data packets between network devices
Examples of TCP/IP application...
The OSI model has 7 layers that define how data is transmitted over a network.
Layer 1 (Physical): Deals with the physical connection between devices and transmission of raw data.
Layer 2 (Data Link): Provides error-free transfer of data frames between nodes on the same network.
Layer 3 (Network): Handles the routing of data packets between different networks.
Layer 4 (Transport): Ensures reliable data transfer betwee...
The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a communication system into seven layers.
The seven layers of the OSI model are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has a specific function and interacts with the layers above and below it.
The Physical layer deals with the physical transmission of data, su...
DND stands for 'Do Not Disturb' in networking.
DND is a feature that can be enabled on a device or network to prevent incoming calls or messages.
It is commonly used in VoIP systems to prevent incoming calls during important meetings or presentations.
DND can also be used to block incoming traffic on a network, such as during maintenance or security updates.
OSI layers are a conceptual model for communication systems. There are 7 layers, each with a specific function.
Layer 1 - Physical layer: deals with the physical aspects of data transmission
Layer 2 - Data link layer: responsible for error-free transfer of data between nodes
Layer 3 - Network layer: handles routing and forwarding of data packets
Layer 4 - Transport layer: ensures reliable data transfer between end sys...
TCP/IP, DNS, and DHCP are fundamental protocols used in computer networking.
TCP/IP is a suite of communication protocols used to connect devices on the internet.
DNS translates domain names into IP addresses.
DHCP assigns IP addresses to devices on a network.
TCP/IP is used for communication between devices, while DNS and DHCP are used for addressing and management.
Examples of TCP/IP applications include web browsing...
Cloud refers to remote servers that store and manage data, enabling access and services over the internet.
Cloud computing allows users to store data on remote servers instead of local devices.
Examples of cloud services include Google Drive for storage and AWS for computing resources.
Cloud services can be categorized into IaaS, PaaS, and SaaS.
IaaS (Infrastructure as a Service) provides virtualized computing resources ov...
I appeared for an interview in Jan 2025.
I am a Technical Support Engineer with experience in various operating systems and networking.
I have used Windows, macOS, and Linux operating systems.
I have experience in setting up and troubleshooting network configurations.
I am familiar with TCP/IP, DNS, DHCP, and VPN technologies.
I have worked with routers, switches, firewalls, and other networking devices.
I have provided support for both wired and wireless networks...
I am looking for a competitive salary based on my experience and skills.
Research industry standards for Technical Support Engineer 1 salaries
Consider your level of experience and skills
Be prepared to negotiate based on benefits and opportunities for growth
I appeared for an interview in May 2025, where I was asked the following questions.
I have extensive experience in technical support, focusing on troubleshooting, customer service, and system maintenance.
Worked at XYZ Corp for 3 years, providing support for software applications and resolving user issues.
Implemented a ticketing system that improved response time by 30%.
Trained new team members on troubleshooting techniques and customer interaction.
Collaborated with development teams to identify and re...
I appeared for an interview in May 2025, where I was asked the following questions.
var, let, const are used to declare variables in JavaScript. 'this' keyword refers to the current object.
var is function-scoped, let is block-scoped, const is block-scoped and cannot be reassigned
'this' keyword refers to the current object in which it is used
Example: var x = 10; let y = 20; const z = 30; this.name = 'John';
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
A router is a networking device that forwards data packets between computer networks. It operates at the network layer of the OSI model.
Routes data packets between different networks
Uses IP addresses to determine where to send data packets
Can be wired or wireless
Provides security features like firewall and NAT
Examples: Cisco, Netgear, TP-Link
An old telephone system works by transmitting analog signals through copper wires to connect callers.
Old telephone systems use copper wires to transmit analog signals between callers
The signals are converted into sound waves at the microphone, transmitted through the wires, and converted back into sound at the receiver
Calls are connected through a series of switches and exchanges
Rotary dial phones use pulses to signal ...
Actions speak louder than words.
This proverb reflects my belief in the importance of demonstrating one's abilities through actions rather than just talking about them.
I believe in the power of hard work and dedication to achieve success.
I prioritize showing results and delivering on promises over making empty promises.
An example of this in my work is consistently meeting deadlines and exceeding expectations through my ...
I appeared for an interview in May 2025, where I was asked the following questions.
Mapping involves creating visual representations of geographic data to analyze and interpret spatial relationships.
Types of maps: topographic, thematic, and choropleth maps.
GIS (Geographic Information Systems) integrates spatial data for analysis.
Example: Using heat maps to visualize population density in urban planning.
Cartography is the art and science of map-making.
Remote sensing provides data for mapping through sa...
GIS is used for mapping, analyzing spatial data, and decision-making across various fields like urban planning, environmental management, and transportation.
Urban Planning: Helps in zoning, land use planning, and infrastructure development.
Environmental Management: Used for tracking wildlife, managing natural resources, and assessing environmental impacts.
Transportation: Aids in route optimization, traffic management, ...
I appeared for an interview in Aug 2024.
I primarily use ArcGIS, QGIS, and Google Earth for GIS analysis and mapping.
ArcGIS
QGIS
Google Earth
I follow a systematic process in GIS projects and can showcase my work through various examples.
I start by understanding the project requirements and objectives.
I gather relevant spatial data from various sources.
I analyze the data using GIS software to derive insights and create visualizations.
I create maps, reports, and presentations to communicate findings to stakeholders.
I ensure data accuracy and quality throughou...
Yes, I am comfortable with US shifts as I have prior experience working in different time zones.
I have previous experience working in US shifts
I am flexible with my working hours
I understand the importance of adapting to different time zones
I am a highly experienced GIS professional with a strong background in spatial analysis and data management.
Over 10 years of experience working in GIS roles
Proficient in various GIS software such as ArcGIS, QGIS, and MapInfo
Skilled in spatial analysis, data visualization, and database management
Led successful projects in urban planning, environmental management, and disaster response
Strong communication and problem-sol...
I applied via Job Portal and was interviewed in Aug 2024. There were 2 interview rounds.
I am a dedicated and experienced professional with a strong background in leadership and team management.
Over 5 years of experience in leading teams and managing projects
Proven track record of successfully achieving team goals and targets
Strong communication and interpersonal skills
Ability to motivate and inspire team members to perform at their best
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Senior Engineer
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