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MNC Group Voice Process Executive Interview Questions and Answers

Updated 19 Nov 2024

MNC Group Voice Process Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Why you choose this role
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about this company
  • Ans. 

    Our company is a leading provider of voice process solutions for various industries.

    • Established in 2005

    • Specializes in providing customer support through voice calls

    • Clients include major companies in telecommunications and e-commerce sectors

  • Answered by AI
  • Q2. Why should I hire you

Interview questions from similar companies

I was interviewed before Jul 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Face to Face interview me
Tips: He asked me why did coming here i told this is a big company growth is here

Skills: Talking Ability

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Any of 1 topic and why do you want to work in Wipro
  • Q3. Tell about the Wipro company

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be easy but time taking will be taken there should be more patience to sit till they call us for the rounds

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding my skills in java,manual testing concepts,my communication skills and analytical konwledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be different from others try to search more beyond ur concepts be confident self motivated and be able to face manage the suitations

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about your self
  • Q2. How to Handel irate Customer?
  • Ans. 

    Handling irate customers requires active listening, empathy, and problem-solving skills.

    • Remain calm and professional

    • Listen actively and empathize with the customer's frustration

    • Apologize for the issue and take ownership of finding a solution

    • Offer options for resolution and follow through on commitments

    • Document the interaction for future reference

    • Examples: offering a refund, providing a discount on future purchases, or ...

  • Answered by AI
  • Q3. How to Handel Angry Customer?
  • Ans. 

    Handle angry customers by staying calm, listening actively, empathizing, apologizing, and finding a solution.

    • Remain calm and composed

    • Listen actively and let the customer vent

    • Empathize with the customer's situation

    • Apologize for the inconvenience caused

    • Find a solution that satisfies the customer

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q4. Why you want to join Wipro?
  • Q5. How long will you work with us?
  • Q6. What is your future Plan?
  • Q7. What will you do If you found your girlfriend drunk and lying beside road side?
  • Q8. Are you comfortable with Rotational and Hardcore Night Shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in your self.
Be Confident and calm.
Don't afraid that you will get Rejected.
Remember Failure are the pillar of the success.
Try to give all the answers in Positive way.
Try to learn from Rejection do not lose your hope.
Keep an eye contact while giving face to face interview.
Try to use easy words while communicating.
Give your best 😊
Best of luck

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job and what are the special qualities of you that would helps the recruiter to select among the other candidates?
  • Q2. If a candidate goes for the an associate role then first answer would be like , to starts my carries as an associate role helps me to improve my communication skills and improve my listening skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be get nervous
Show your confident towards the interviewer so that even if you don't know the answer you can manager yourself y saying some general answers.

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

They given general English.

Round 2 - Group Discussion 

They given any topic ,we have discuss on that time.

Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
Round 4 - Documentation 

(1 Question)

  • Q1. After completion above rounds they can finalize.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare while attending the interview. Main focus on the communication

Interview Questionnaire 

1 Question

  • Q1. Why do you look for a job change?

Interview Preparation Tips

Interview preparation tips for other job seekers - According to me changes are necessary to everyone for enhance their skills and knowledge.
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MNC Group Interview FAQs

How many rounds are there in MNC Group Voice Process Executive interview?
MNC Group interview process usually has 2 rounds. The most common rounds in the MNC Group interview process are One-on-one Round and HR.

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MNC Group Voice Process Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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