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MMC Infotech Services Telecaller Interview Questions and Answers

Updated 18 Sep 2024

MMC Infotech Services Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 18 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Case Study 

They given a situation and tell us to express how we react for that

Round 2 - Group Discussion 

They have given a topic and we stared to share our own points

Round 3 - HR 

(2 Questions)

  • Q1. They given a topic and told to soeak for 1 min
  • Q2. I don't know how to answer for this

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak what's on you mind

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Tele caller
Interview preparation tips for other job seekers - U can use ur knowledge,, don't fear we tell all thinking frankly...
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Round 3 - HR 

(1 Question)

  • Q1. How many languages do you.know

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview we have to be look confidence and speak confidently and have clear vision of the topic which we choose and always have first to talk in group discussion.

I applied via Company Website and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me What is e commerce
  • Q2. Why should we hire you
  • Q3. What do you like about this job
  • Q4. What is your future plan in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - See i m not good at it 😊 but they asked me this so i shared
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Why you choose this job?

Round 3 - Technical 

(1 Question)

  • Q1. Do you have any technical skills
  • Ans. 

    Yes, I have technical skills.

    • Proficient in Microsoft Office Suite

    • Experience with CRM software

    • Familiarity with basic HTML and CSS

    • Ability to troubleshoot technical issues over the phone

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What efforts put for ur job

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice,put efforts on your work,give ur best work,be a hardworker for ur company.

MMC Infotech Services Interview FAQs

How many rounds are there in MMC Infotech Services Telecaller interview?
MMC Infotech Services interview process usually has 3 rounds. The most common rounds in the MMC Infotech Services interview process are Case Study, Group Discussion and HR.
How to prepare for MMC Infotech Services Telecaller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at MMC Infotech Services. The most common topics and skills that interviewers at MMC Infotech Services expect are Telecalling, Insurance, bpo, voice process and BPO.
What are the top questions asked in MMC Infotech Services Telecaller interview?

Some of the top questions asked at the MMC Infotech Services Telecaller interview -

  1. They given a topic and told to soeak for 1 ...read more
  2. I don't know how to answer for t...read more

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MMC Infotech Services Telecaller Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Telecaller Interview Questions from Similar Companies

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MMC Infotech Services Telecaller Salary
based on 9 salaries
₹1.8 L/yr - ₹4.2 L/yr
At par with the average Telecaller Salary in India
View more details

MMC Infotech Services Telecaller Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

3.0

Skill development

3.2

Work-life balance

3.2

Salary

3.2

Job security

3.2

Company culture

3.1

Promotions

3.0

Work satisfaction

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