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Midas IT Services CSR Executive Interview Questions and Answers

Updated 13 Aug 2023

Midas IT Services CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 13 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

The interviewer was very rigid & keep on asking as if she was going to marry me

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about ourselves
  • Q2. I introduce my past experience & my qualifications.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company deals

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. About previous company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1 introduction part 2 how was your yesterday
  • Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...
Round 3 - HR 

(2 Questions)

  • Q1. What do you understand about e-commerce
  • Q2. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

    • Good customer service can lead to custo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Grammer part and confident
While giving interview make I contect with HR
Round 1 - Group Discussion 

In 2016 I was in my college day at that time . Group discussion we got one topic their were 2 team we were debating on a social topic. Interviewer was noticing the communication skills and confidence . It went smooth.

Round 2 - Aptitude Test 

Well this was pen paper round all numerical and gramma question It was based normal apptitude test.

Round 3 - One-on-one 

(1 Question)

  • Q1. This was the third and the last round I went through the interview process this was telephonic round.. it was easy going. Tell me about your self? Where do you want to see yourself in 5 years? Why do we h...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Keep yourself calm and be good on your communication.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What's your interest, hobby, Tell me about yourself.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(3 Questions)

  • Q1. They check your communication skills how can you deliver your answer to the clients.
  • Q2. Tell me about yourself.
  • Q3. They give you any topic you need to speak atleast 2-3 minutes.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and passionate CSR Executive with a strong background in community engagement and sustainability initiatives.

    • Experienced in developing and implementing CSR strategies

    • Skilled in stakeholder management and communication

    • Passionate about making a positive impact on society

    • Strong analytical and problem-solving skills

    • Previous experience in organizing volunteer events and donation drives

  • Answered by AI
  • Q2. Why are you leaving pervious job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Change in industry focus

    • Relocation

  • Answered by AI
  • Q3. Will you be able to work for pure inbound process
  • Ans. 

    Yes, I am comfortable working for a pure inbound process.

    • I have experience handling inbound calls in previous roles.

    • I am skilled at providing excellent customer service and resolving issues efficiently.

    • I am comfortable working in a fast-paced environment and adapting to different customer needs.

    • I am confident in my communication skills and ability to handle a high volume of calls.

    • I am eager to learn and grow in a role

  • Answered by AI
  • Q4. Salary expectation
  • Q5. How soon you can join
  • Ans. 

    I can join within 2 weeks of receiving the offer letter.

    • I am currently serving a notice period of 2 weeks at my current job.

    • I need to wrap up my current projects before transitioning to a new role.

    • I am excited about the opportunity and eager to start contributing to the CSR initiatives.

    • I can start the onboarding process as soon as possible to expedite the joining date.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tech Mahindra is worst company it traumatized mind

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Introduction, Why BPO industry, flexible for night shifts,
  • Ans. While introduction, please do not tell that you are born and bought from Bangalore, rather can say born and raised from Bangalore, Incase if the HR askes for your hobbies, if you are telling that you reading books, before that ensure that you had read some books, otherwise please avoid, Next, if the HR is telling regarding the positions that are open for, don't ask if its voice or non voice, because for both posit...
  • Answered Anonymously
Round 2 - Aptitude Test 

Prepare for language test, like grammar, then aptitude questions, essay writing,

Round 3 - One-on-one 

(1 Question)

  • Q1. Again self introduction, for freshers, probably you may be asked to speak on topic to check your thought flow, pronouction, sentence making, grammar. Again for experience, you need to briefly explain the...

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers, please do relax otherwise will start fumbling with words.
For experience, please ensure that you go through the resume and give the valid reason for leaving the previous job.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Just casual info about you like background checks and vocals
  • Q2. Qualification, past experiences
  • Q3. How to handle objections , how to deny someone if u are not able to help him and acceptance
  • Q4. Be confident never show that you are nervous ,avoid fumbling over interview , no blank faces in interview

Midas IT Services Interview FAQs

How many rounds are there in Midas IT Services CSR Executive interview?
Midas IT Services interview process usually has 3 rounds. The most common rounds in the Midas IT Services interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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Midas IT Services CSR Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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